Patient Services Representative

4 months ago


Ypsilanti, United States My Community Dental Centers Full time

Overview:

GROWING NON-PROFIT DENTAL OFFICE SEEKS DYNAMIC PSR

Full-Time

Ypsilanti, MI

Wage Range $18-$20

Position Summary
As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDCs culture, values, and best practices through Exemplifying Excellence.

Knowledge, Skills, Abilities


Strong interpersonal and oral-communication skills.
Have a desire to learn and grow professionally.
Ability to work with interruptions and to manage multiple priorities.
Ability to meet deadlines.
Ability to work unsupervised.
Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet.
Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines.
Ability to always maintain a professional demeanor.
Strong problem solving and presentation skills.
Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.

Responsibilities:

Typical Duties and Responsibilities


Greet patients and visitors professionally in-person and over telephone.
Coordinate effective scheduling and confirmation of appointments.
Assist in the coordination of incoming and outgoing patient referrals.
Ensure patient chart accuracy and the collection of required documentation and consents.
Verify patient insurance and eligibility, and collect payments as required.
Notify providers of patient arrivals and assist in presenting pertinent patient information.
Assist patients with the check-in and check-out process.
Confirm all future appointments and assist in scheduling follow-up treatment.
Promote patient satisfaction.
Maintain financial records and perform daily and weekly deposits.
Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies.
All other duties as assigned.

Qualifications:

Job Specification


High school graduate or equivalent.
Dental or customer service experience preferred.
Patient Services Representative June 2023



  • Ypsilanti, Michigan, United States Trinity Health Full time

    Role OverviewIn this role as a Patient Access Services Representative, you will play a crucial part in coordinating patient access processes at Trinity Health.About the JobYou will be responsible for scheduling patient services, verifying insurance information, and interacting with healthcare teams to ensure seamless operations.Responsibilities:Coordinate...


  • Ypsilanti, United States U-Haul Full time

    Location: 2714 Washtenaw, Ypsilanti, Michigan 48197 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Ypsilanti, Michigan, United States U-Haul Full time

    Join the U-Haul Team: As a Customer Service Representative, you'll have the opportunity to work in a dynamic and supportive team environment. With a focus on delivering exceptional customer experiences, you'll play a critical role in driving business success and growth. In return for your hard work and dedication, we offer a competitive hourly rate of around...


  • Ypsilanti, Michigan, United States Home Depot Full time

    About the Role:This is an exciting opportunity to join Home Depot's retail team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing transactions accurately, and maintaining a clean and organized store environment.Your Key Responsibilities:* Engage with...


  • Ypsilanti, Michigan, United States Sam's Club Full time

    About the Role: We are seeking a skilled Customer Service Representative to join our team at Sam's Club. This individual will be responsible for providing exceptional customer service, preparing food according to item specifications, and maintaining a clean and sanitized work environment.Key Responsibilities:Provide fast and friendly service to...


  • Ypsilanti, Michigan, United States Five Star Call Centers Full time

    Job OverviewAt Five Star Call Centers, we are seeking highly skilled Customer Service Representatives to join our team. This is a fantastic opportunity to deliver exceptional customer experiences and provide top-notch support to homeowners in Michigan.Key ResponsibilitiesRespond to customer inquiries via phone, email, and text messages.Schedule service...


  • Ypsilanti, Michigan, United States Circle K Full time

    Circle K Job DescriptionAs a Customer Service Representative at Circle K, your responsibilities will include:• Providing excellent customer service and resolving customer issues• Operating cash registers and handling sales transactions• Maintaining store facilities and equipment for safety and cleanlinessKey Responsibilities:• Prompt and courteous...


  • Ypsilanti, United States Crunch Full time

    Crunch Ann Arbor & Ypsilanti are looking for Membership Service Representatives to join our growing team! Would you like to join one of the fastest-growing fitness franchises in the world? With over 400 locations in the U.S. and internationally, Crunch Fitness is a leader in making reaching your fitness goals possible! If you're passionate about helping...


  • Ypsilanti, Michigan, United States Kroger - Milan Full time

    Job Description:We are seeking a Customer Service Representative to join our team at Kroger - Milan. As a key member of our staff, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Communicate Effectively: You will communicate clearly and positively with your...


  • Ypsilanti, Michigan, United States The Baldini Agency Full time

    Job SummaryThis role involves selling insurance policies and other financial services to meet the needs of clients. As an insurance producer, you will work with individuals, families, and businesses to understand their specific insurance needs and recommend appropriate coverage levels and types of policies.About The Baldini AgencyWe are a leading agency...


  • Ypsilanti, Michigan, United States Kroger - Milan Full time

    Job Description:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Kroger Milan. As a key member of our sales floor team, you will play a critical role in delivering an exceptional shopping experience for our customers.Key Responsibilities:Provide excellent customer service by greeting customers,...


  • Ypsilanti, Michigan, United States FSS Technologies Full time

    FSS Technologies is committed to excellence and innovation, and we are seeking an experienced Sales and Marketing Representative to join our team.">">The estimated salary for this position is $65,000 - $85,000 per year, depending on experience.Job DescriptionAs a Sales and Marketing Representative, you will be responsible for developing meaningful...


  • Ypsilanti, United States Trinity Health Full time

    Employment Type:Full time. Shift:Day Shift. Description:This role is M-F, 40 hr per week, "business hours". Under general supervision, responsible for performing the Patient Access Process components including scheduling, registration, and insurance Call Center, Representative, Insurance, Physician, High School, Patient Access, Healthcare


  • Ypsilanti, Michigan, United States U-Haul Full time

    Job Title: Customer Service Representative At U-Haul, we're seeking a friendly and motivated individual to join our team as a Customer Service Representative. This role is perfect for someone who enjoys helping others and working in a fast-paced environment. As a Customer Service Representative, you'll be the face of our company, ensuring that customers...

  • Service Tech

    1 month ago


    Ypsilanti, United States Carrols Restaurant Group Full time

    Carrols Restaurant Group - 1073 E Michigan Ave [Maintenance Technician] As a Service Tech at Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize the impact...


  • Ypsilanti, Michigan, United States Home Depot Full time

    About This RoleThis is an excellent opportunity to join our retail team as a Cashier. As a Cashier, you will be responsible for processing transactions and providing customers with exceptional service. If you have a passion for delivering excellent customer service and are looking for a challenging and rewarding role, this could be the perfect opportunity...


  • Ypsilanti, Michigan, United States Kroger - Milan Full time

    Responsibilities:Customer Service:Communicate clearly and positively with customers, providing assistance and resolving issues in a timely and professional manner.Additional Responsibilities:Promote a positive and respectful work environment, fostering teamwork and collaboration among associates.Learn and operate various point-of-sale systems, including...


  • Ypsilanti, United States Domino's Pizza LLC Full time

    Company DescriptionJob DescriptionMake up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or...


  • Ypsilanti, United States Fresenius Medical Care North America Full time

    **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic. **How you grow or advance:** Previous healthcare experience is not...


  • Ypsilanti, Michigan, United States FSS Technologies Full time

    Job OverviewFSS Technologies is a leading organization dedicated to delivering innovative solutions. We are seeking a highly motivated Business Development Representative to join our team.Compensation and BenefitsThe estimated salary for this position is $60,000 per annum, with a comprehensive benefits package including medical, dental, and vision insurance...