Commercial Lines Underwriting Manager

3 weeks ago

Kansas City, United States United Fire & Casualty Full time

UFG is looking for a Commercial Lines Underwriting Manager to join our team In this role your primary purpose of the CL Underwriting Manager is to manage a territory averaging between $20 million to $75 million in written premium, while providing meaningful support for branch and company initiatives. The CL Underwriting Manager supports underwriters in delivering quality products and services to our customers that fit UFG's appetite and underwriting vision by offering training, support, quality review audits, and approvals. This role provides a supportive and constructive environment for team members by identifying training needs and development opportunities to assist team members in meeting their individual and collective potential. Additionally, this role actively works to enhance agency relationships by hiring talented team members and successfully matching underwriters with agency partners.

While this is a remote opportunity, the candidate should reside in one of these states: IA, KS, MO, ND, NE, SD.

Responsibilities:

  • Territory Management
    • Coordinate and assist in production, underwriting activities, training, mentoring and workflow for all team members
    • Coordinate maintenance of rates, rules, and forms, including gather and analyzing information
    • Work with underwriters to manage their territories by driving growth through new business development and retention. Ensure best practices are in place for underwriters to maintain and build profitability
    • Assist regional manager in developing strategy for territory to execute on annual operating plan
    • Depending on the needs of the region, may directly underwrite for certain agents or specific accounts
  • Team Management
    • Review and sign off on file referrals for underwriting staff
    • Monitor underwriting quality and team performance, reporting results to Regional Managers as needed
    • Evaluate, develop and administer regular 1:1 meetings, salary recommendations, and annual operating plan
    • Monitor team performance, develop coaching and development plans
    • Document and discuss performance related issues
    • Partner with Corporate Underwriting to develop and participate in offered training as SME.
    • Interview and select new team members
    • Lead weekly team sales meetings
    • Perform regular quality assurance (QA) file reviews; monitor and coach both individuals and team based on results
    • Facilitate team leadership and development within a hybrid/remote work environment
  • Agency Management/Marketing
    • Conduct and participate in agency visits, both in person and virtually
    • Coordinate and assist in customers/agency relations including agency review and implementation of strategic plan
    • Develop and implement individual business plans for key agents
    • Assist in identification of new production sources
Qualifications:

Education:
  • High school diploma or equivalent degree required; 4-year college degree preferred
  • AU designation and striving to achieve CIC or CPCU designation
  • Leadership/Management certification or educational experience preferred.
Experience:
  • 5+ years of insurance experience required, preferably in an underwriting role
Knowledge, skills & abilities:
  • Strong leader, motivator & coach.
  • Advanced underwriting and insurance knowledge
  • Effective communicator with strong analytical skills, creativity and problem-solving skills
  • Ability to develop a plan and to successfully implement the plan with minimal supervision
  • Technical expertise in insurance with strong knowledge of risk appetite
  • Strong negotiation skills
  • Ability to develop and maintain excellent relationships with agency partners
  • Ability to hire and retain contributing team members
  • Excellent delegation and employee development skills
  • Ability to offer input to Underwriting Managers on rate structure, product needs and emerging issues
Working Conditions:
  • General Office Environment
  • May be required to travel within assigned territory. Some overnight travel may be required

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