Logistics Specialist
3 weeks ago
Job Description
Job Description
Job Purpose
To provide superior customer service whilst supporting our courier drivers in order to help facilitate the on-time delivery of all items to our customers using all resources available.
#ZR
Schedule
Sunday through Thursday
12pm to 9pm
Full time, in office
Responsibilities
Answers phones, routes calls, and inputs orders
Fields customer emailsinputting orders, responding to or routing emails
Provides logistical and operational support to contractors
Delivers excellent customer service to all internal and external customers
Provides logistical and operational support to contractors
Delivers excellent customer service to all internal and external customers
Communicates to scheduled service customers who have backup drivers assigned to routes
Completes regularly scheduled reports as needed
Pay
$20-22/hr
Biweekly
Requirements
Qualifications
High School or Equivalent
At least 2 years of professional experience in a time-critical environment
Strong analytical skills, with the ability to identify and resolve issues as they arise
High attention to detail
Capacity to make decisions in a high stress environment
Ability to multi-task and prioritize competing demands multiple times throughout the day
Thrives in fast-paced work environment
Proficiency in Microsoft Office Suite
Benefits
Benefits and Incentives
Opportunity for growth
Medical, Dental, and Vision
401k
Company Description Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.
Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.
Company Description
Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.
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