Loan Operations Specialist

2 months ago

Indianapolis, United States The National Bank of Indianapolis Corporation Full time
Loan Operations Specialist - Booking and Servicing

Primary Duties and Responsibilities:

The teammate is responsible for booking, servicing, collateral review and/or imaging for commercial and consumer loan accounts, as assigned, providing the highest quality of service to every customer and serving as a point of contact for questions and training.

Essential Functions:
  • Delivers exceptional customer service by responding to questions, providing information and assistance to ensure that accounts are serviced in an accurate and timely
  • Provides training to Loan Operations Assistants, Client Support Managers and Loan Officers
  • Writes new procedures and keeps current procedures updated
  • Performs and/or serves as backup for one or more of the following areas of responsibility, as assigned:
Booking & Servicing:
  • Responsible for all tasks related to the uploading of a loan to the host system and the proper maintenance and servicing of loan accounts and client requests
  • Reviews loan documents to ensure that they agree with the approved terms of the loan and are in compliance with policies and regulations
  • Enters customer and loan application information into the Jack Henry core system
  • Reviews and ensures receipt and validity of loan documents
  • Reviews all data entry to ensure accuracy
  • Responds to and researches credit bureau requests and any corresponding maintenance
  • Balances general ledger accounts; prepares and distributes various related reports
  • Responds to verbal and written requests for payoff quotes
  • Processes all incoming payments
Collateral Review:
  • Responsible for all collateral-related tasks to ensure the Bank's interests are protected
  • Ensures receipt and validity of the loan documents and performs quality check
  • Identifies and monitors collateral exceptions, updates host system accordingly
  • Records and releases liens
  • Orders post searches and verifies proper lien position; works with title company to resolve exception
  • Tracks flood and hazard insurance
  • Monitors and reports all outstanding fees
  • Prepares subordination agreements
  • Reviews daily and monthly tracking reports
  • Performs monthly and quarterly audits of cash collateral
Imaging:
  • Responsible for all aspects of imaging including sorting and/or preparing hard copies, scanning, indexing and quality checking
  • Opens and distributes mail
  • Prepares documents for scanning
  • Utilizes third party software to scan hardcopy files to electronic images, ensuring a quality image
  • Performs manual data entry of required fields for validation and/or verification
  • Follows production procedures to complete internal indexing, documentation, and tracking
  • Performs quality checks on documents scanned to ensure accuracy; detects image errors and corrects any quality issues as needed
  • Reviews and prepares statements for mailing
  • Files documents and maintains records; prepares documents for storage and destruction
  • Responds to research requests
Required Qualifications:
  • High school diploma or equivalent educational experience
  • At least three years of experience in loan servicing, including booking and/or collateral review
  • Proven skill in reviewing and interpreting loan documentation; experience with the Laser Pro documentation system is a plus
For Booking and Servicing:
  • Demonstrates understanding of the inner workings of commercial/consumer loans (i.e. interest calculations, loan participations, general ledgers) in order to be able to set up and maintain accounts
For Collateral Review:
  • Demonstrates familiarity with all aspects of collateral, including but not limited to lien perfection and release, title commitments, final title policies and insurance
  • Knowledge of compliance and regulations related to collateral and loan servicing
  • High degree of accuracy and attention to detail
  • High level of computer proficiency and full understanding of Microsoft Office products and similar applications; knowledge of the Jack Henry core system helpful
  • Excellent customer service, communication, and problem-solving skills
  • Ability to work independently under pressure to meet deadlines; ability to organize and prioritize tasks

Regular Employee

Hourly Wage

The National Bank of Indianapolis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of, and will not be discriminated against on the basis of race, color, sex (including pregnancy), sexual orientation, gender identity, religion, national origin, age, veteran status, disability, genetic information, or other bases as protected by local, state, or federal law.

  • Senior Loan Operations Specialist

    2 weeks ago

    Indianapolis, Indiana, United States First Commonwealth Bank Full time

    The Senior Loan Operations Specialist provides client service which exceeds client expectations and works to mitigate and minimize the inherent risks in Lending documentation. Client service includes processing payments, advances and rate changes, monitoring Loan Letter of Credit Fees for renewals and/or terminations, and performing special or unique...

  • Loan Operations Specialist

    1 month ago

    Indianapolis, United States The National Bank of Indianapolis Corporation Full time

    Loan Operations Specialist - Booking and ServicingPrimary Duties and Responsibilities: The teammate is responsible for booking, servicing, collateral review and/or imaging for commercial and consumer loan accounts, as assigned, providing the highest quality of service to every customer and serving as a point of contact for questions and training. Essential...

  • Loan Servicing Specialist

    3 weeks ago

    Indianapolis, United States Cinnaire Full time

    Job Summary: The Loan Servicing Specialist onboards and services affordable housing and community facility loans through a loan servicing software system. The Loan Servicing Specialist also provides technical assistance and support to internal and external customers, proactively resolving issues and ensuring timely service delivery. Essential Duties and...

  • Mortgage Loan Operations Trainee

    3 months ago

    Indianapolis, United States 1st Signature Lending Full time

    Job DescriptionJob DescriptionMortgage Loan Operations TraineeJob DescriptionTo gain foundational knowledge and skills related to 1st Signature Lending's loan production operations. In this role, you will learn the file flow and structure of our lending products and operations in order to move into a different department and position within the company....

  • Loan Documentation Specialist

    1 month ago

    Indianapolis, United States The National Bank of Indianapolis Corporation Full time

    A Stable and Growing Employer The National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local market is directly attributable to our talented staff. With greater than 90% staff...

  • Operating Room Specialist in the Army or Army Reserves

    1 month ago

    Indianapolis, Indiana, United States U.S. Army Recruiting Battalion Full time

    **THIS JOB REQUIRES ENLISTING/JOINING THE U.S. ARMY AND YOU MUST BE BETWEEN THE AGES OF 17-34 YEARS OLD TO APPLY** Work one weekend a month, two weeks a year over the summer in the Army Reserves. The US Army and Army Reserves has multiple vacancies for an entry level Operating Room Specialist. You do not require prior training or experience in this career...

  • Loan Operations Assistant

    1 week ago

    Indianapolis, United States The National Bank of Indianapolis Corporation Full time

    A Stable and Growing Employer The National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local market is directly attributable to our talented staff. With greater than 90% staff...

  • Loan Underwriter

    1 month ago

    Indianapolis, United States Cinnaire Full time

    Job Summary: Cinnaire Lending is a U.S. Treasury certified Community Development Financial Institution (CDFI). At Cinnaire Lending, a Loan Underwriter evaluates and structures loan transactions and assesses the associated risks and mitigants for affordable housing and community development loans. This includes ensuring that the proposed loan meets...

  • Collateral Operations Analyst

    2 weeks ago

    Indianapolis, United States Federal Home Loan Bank of Indianapolis Full time

    Don't let our name scare you, we are not your average bank. With nearly a century of service, FHLBI is one of 11 independent regional cooperative banks across the U.S. Simply put, we're a bank for banks, credit unions, community development financial institutions and insurers across Indiana and Michigan. As a cooperative, we are dedicated to strengthening...

  • Loan Underwriter

    2 months ago

    Indianapolis, United States Cinnaire Full time

    Job Summary: Cinnaire Lending is a U.S. Treasury certified Community Development Financial Institution (CDFI). At Cinnaire Lending, a Loan Underwriter evaluates and structures loan transactions and assesses the associated risks and mitigants for affordable housing and community development loans. This includes ensuring that the proposed loan meets...

  • Mortgage Loan Officer

    3 days ago

    Indianapolis, United States Grandview Lending Full time

    Job DescriptionJob DescriptionDo you have a proven track record of creating lending solutions for your clients and a desire to assist buyers in obtaining the property of their dreams? If so, we’d love to talk with you about joining our team! We are a tight-knit group of lending professionals seeking an experienced and detail-oriented mortgage loan officer....

  • Mortgage Loan Originator

    1 month ago

    Indianapolis, United States Grandview Lending Full time

    Job DescriptionJob DescriptionDo you have a proven track record of creating lending solutions for your clients and a desire to assist buyers in obtaining the property of their dreams? If so, we’d love to talk with you about joining our team! We are a tight-knit group of lending professionals seeking an experienced and detail-oriented mortgage loan officer....

  • CRA Mortgage Loan Originator

    4 weeks ago

    Indianapolis, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives...

  • CRA Mortgage Loan Originator

    4 weeks ago

    Indianapolis, United States Fifth Third Bank, N.A. Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives...

  • Sr. Commercial Loan Officer

    3 months ago

    Indianapolis, United States Horizon Bank Full time

    Job Overview The Commercial Loan Officer plays a vital role on the lending team, collaborating and generating solutions for current and perspective business clients. The CLO actively solicits for new business by marketing all of Horizon's commercial banking products within a specified geographic area. In addition, the CLO will manage a book of business that...

  • Production Operations Specialist

    3 weeks ago

    Indianapolis, United States Audiochuck LLC Full time

    Production Operations Specialist This is a full-time, in-person position located in Indianapolis, Indiana. About Us audiochuck is an Indianapolis-based media company focused on bringing our fans edge-of-your-seat storytelling that speaks to the latest generation of podcast listeners. Since December 2017, we've been creating and producing compelling content...

  • CRA Mortgage Loan Originator

    3 months ago

    Indianapolis, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives...

  • CRA Mortgage Loan Originator

    2 months ago

    Indianapolis, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives...

  • Production Operations Specialist

    1 month ago

    Indianapolis, United States Audiochuck Full time

    Job DescriptionJob DescriptionProduction Operations SpecialistThis is a full-time, in-person position located in Indianapolis, Indiana.About Usaudiochuck is an Indianapolis-based media company focused on bringing our fans edge-of-your-seat storytelling that speaks to the latest generation of podcast listeners. Since December 2017, weve been creating and...

  • Pharmacy Specialist in the Army or Army Reserves

    1 month ago

    Indianapolis, Indiana, United States U.S. Army Recruiting Battalion Full time

    **THIS JOB REQUIRES ENLISTING/JOINING THE U.S. ARMY AND YOU MUST BE BETWEEN THE AGES OF 17-34 YEARS OLD TO APPLY** Work one weekend a month, two weeks a year over the summer in the Army Reserves. The US Army and Army Reserves has multiple vacancies for an entry level Pharmacy Specialist. You do not require prior training or experience in this career field in...