Patient Service Representative
1 month ago
Join our Team at Premier OrthopaedicsTitle: Patient Service RepresentativeLocation: Exton, PASchedule: Full-time; Monday-Friday, 6:30am-3:00pm.About Us:Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians dedicated to providing exceptional care across the Greater Philadelphia area. With a team of nearly 1,000 employees, we thrive in a supportive environment that prioritizes collaboration and patient satisfaction.What We Offer:Comprehensive benefits, including medical, vision, and dental plans, 100% employer-paid life insurance, and a 401(k) match, eligible on the first of the month following start date.Generous paid sick and vacation time.7 Paid Holidays per year.Excellent opportunities for growth and advancement.Employee referral reward program.ESSENTIAL FUNCTIONSPromptly greets and acknowledges patients. Informs Radiology Techs of the patient's arrival.Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors' information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.Identifies and collects co-payments, co-insurances, and past-due account balances.Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.Evaluates patient financial status and establishes payment plans as needed based upon authority levels.Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.Communicates with patients in the lobby if physician or provider is running behind schedule.Reviews and prepares charts for the following day according to the practice schedule.Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.Protects patients' rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.Maintains a clean and organized front office workspace.QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge experience preferred.Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Athena or another Electronic Medical Records experience is highly preferred.Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.Previous experience in collecting money is preferred.Knowledge of insurance rules and regulations including eligibility and referral requirements.Skill in customer service.
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Patient Service Representative
2 months ago
Exton, United States Healthcare Outcomes Performance Company Full timePromptly greets and acknowledges patients. Informs Aides and Providers of the patient's arrival. Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as n Patient, Representative, Service, Insurance, Healthcare, Medical, Retail
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Customer Service Representative
2 weeks ago
Exton, Pennsylvania, United States Savers | Value Village Full timeOur Company OverviewAbout UsAt Savers | Value Village, we're passionate about making a positive impact on our community. We believe in the power of reuse and recycling, and we're dedicated to providing exceptional service to our customers and donors.We're rapidly expanding across the country, and we're looking for talented individuals like you to join our...
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Customer Service Representative
6 days ago
Exton, Pennsylvania, United States Innovative Solutions and Support Full timeJob OverviewInnovative Solutions & Support is seeking a highly skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and ensuring the timely completion of aircraft component repairs.
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Walmart Customer Service Representative
3 weeks ago
Exton, Pennsylvania, United States Walmart Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work in a dynamic retail environment where you can provide excellent service to our customers and help drive sales growth.The estimated hourly wage for this position is $14-$26 per hour,...
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Customer Service Representative
6 days ago
Exton, Pennsylvania, United States PNC Financial Services Group Full timeAt PNC Financial Services Group, we're dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you will play a key role in achieving this goal by providing top-notch service to our customers. Your main responsibility will be to deliver unique customer experiences aimed at improving customer financial wellbeing and...
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Patient Services Associate
1 week ago
Exton, United States Pennsylvania Medicine Full timePenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...
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Customer Service Representative
4 weeks ago
Exton, Pennsylvania, United States Walmart Full timeAbout This RoleWe're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll have the opportunity to make a real difference in the lives of our customers.Key ResponsibilitiesAs a Cashier at Walmart, your key responsibilities will include:Greeting and thanking customers with a...
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Patient Service Specialist
4 months ago
Exton, United States NovaCare Rehabilitation Full timeOverview: When patients enter our center in Exton, PA we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...
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Customer Service Representative
2 hours ago
Exton, Pennsylvania, United States Innovative Solutions and Support Full timeJob OverviewInnovative Solutions & Support is a leading provider of innovative solutions and support services. We are seeking an experienced Customer Service Representative to join our team.About the RoleWe are looking for a highly skilled and motivated individual to fill the position of Repair Administrator Specialist. As a Repair Administrator Specialist,...
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Patient Access Coordinator
4 weeks ago
Exton, Pennsylvania, United States Healthcare Outcomes Performance Company Full timeAbout the Job:">The Patient Service Representative will play a critical role in ensuring a smooth patient experience at Healthcare Outcomes Performance Company. This individual will be responsible for welcoming patients, collecting demographic and insurance information, and processing registrations.">In this dynamic role, you will work closely with patients,...
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Front Desk Representative
18 hours ago
Exton, Pennsylvania, United States The Center for Orthopedic and Research E Full timeJob Title: Front Desk RepresentativeAbout the Position:The Center for Orthopedic and Research Excellence seeks a detail-oriented Front Desk Representative to register patients, manage patient flow, and provide excellent customer service. This role plays a vital part in maintaining a positive and efficient front office environment.Duties:Register patients,...
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Dental Patient Services Coordinator
4 weeks ago
Exton, Pennsylvania, United States Children's Dental Health Full timeOverviewAt Children's Dental Health, we are seeking a motivated and customer-oriented Dental Patient Services Coordinator to join our team in providing top-notch dental care to pediatric patients.Schedule and CompensationThis full-time position offers a competitive salary of $16-$20 per hour, with benefits including medical, vision, and dental insurance....
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P&C Client Service Representative
3 days ago
Exton, United States HTA Insurance Services Full timeP&C Client Services RepresentativeJob Summary:Build and maintain professional rapport with clients, vendors, and teammates by providing superior internal and external service support. Work as a supportive member of the P&C team.Reports To: P&C Team LeaderDuties/Responsibilities:Answer incoming calls, emails, and texts with questions regarding insurance...
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Exton Customer Service Representative
3 weeks ago
Exton, Pennsylvania, United States Savers Value Village Full timeAbout UsSavers / Value Village is a rapidly expanding organization dedicated to making donating lightly used clothing and household items easy, convenient, and eco-friendly. We partner with nonprofit organizations, redirecting millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.Our business model...
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Guest Service Representative
7 months ago
Exton, United States Nothing Bundt Cakes Full timeBenefits: Employee discounts Flexible schedule At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch....
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Exton, United States Paradigm Financial Group, Inc. Full timeParadigm Insurance Agency, in Exton PA, is looking for an experienced and well qualified (In the Independent Agency Model) P&C Licensed Customer Service Representative & Agency Manager with a strong work ethic, and desire to grow. This role is perfect for the individual producer that can run an agency. Competency in both personal and commercial lines...
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Exton, United States Paradigm Financial Group Inc Full timeParadigm Insurance Agency, in Exton PA, is looking for an experienced and well qualified (In the Independent Agency Model) P&C Licensed Customer Service Representative & Agency Manager with a strong work ethic, and desire to grow. This role is perfect for the individual producer that can run an agency. Competency in both personal and commercial lines...
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Guest Service Representative- After School Hours
6 months ago
Exton, United States Nothing Bundt Cakes Full timeBenefits: Employee discounts At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go...
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Client Services Representative
2 weeks ago
Exton, Pennsylvania, United States Massage Envy Full timeCompany OverviewMassage Envy Exton is a growing community of experienced professionals who share a passion for helping others. Our team is committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.Salary: $13-$15 per hourAbout the JobProvide outstanding customer service and help everyone feel...
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Customer Service Representative
2 weeks ago
Exton, Pennsylvania, United States Residence Inn Exton Full timeResidence Inn Exton Front Desk Agent Job DescriptionWe are seeking a professional and friendly Front Desk Agent to join our team at Residence Inn Exton.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to guests during check-in, throughout their stay, and at checkout. This includes handling room reservations,...