User Experience Manager

2 weeks ago


Houston, United States Sally Beauty Full time

Essential Function Our UX team has a strong voice in product strategy and works closely with engineers and product managers to build experiences that help our customers gain confidence and self-expression. As a UX/UI Manager, you’ll be responsible for the overall experience quality for a set of products and workflows. You will lead a multidisciplinary UX/UI team made up of UX, IxD, and UI designers to deliver the best possible experience for our customers throughout the US. In this role you’ll be highly focused on our UI, visual, and interaction design. You’ll work alongside UX researchers, UX designers, product managers and engineering teams to explore, build, and launch your ideas.

Primary Duties Leads a UX/UI team through a fast-moving landscape, establishing clear definitions of quality to enable your team to ship exceptional user experiences on your projects, manage your design team’s timelines, capacity, and project deadlines, while also providing growth opportunities. Leads design projects and execute visual design to better create engaging and intuitive digital experiences. Translate customer insights and UX architecture into tangible design deliverables within defined timelines, that produce best-in-class visual and brand design to our customers and prospects. Own and evolve our design systems and lead the designers responsible for this in an effort to cultivate a coherent look and feel across the digital product footprint. Utilizes industry standard design tools to create user interfaces, interactive prototypes, and interactions with customers. Constantly looking for tools and processes that will make SBH more efficient and elevate the digital experience for our customers. Active engagement and interaction with key stakeholders.

Knowledge, Skills & Abilities 6+ years of UX/UI experience Managed a team of product designers in a multidisciplinary UX environment, and were responsible for their mentorship and career development Experience recruiting and building diverse UX/UI Design teams Demonstrated ability in creating, maintaining, and evolving scalable, enterprise design systems Extensive knowledge of the end-to-end iterative product design process, including how to develop and use personas, journey mapping, content modelling, wireframing and prototyping, user testing, high-fidelity visuals, and dev handoff Demonstrated ability in creating design deliverables (information architecture diagrams, wireframes, conceptual sketches, prototypes, and screen flows) A deep empathy for the user and a desire to learn as much as possible about how they interact with Sally Beauty Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale Experience working directly with business stakeholders

#J-18808-Ljbffr



  • Houston, United States Adcetera Full time

    Adcetera is seeking a visionary and results-driven Manager, User Experience to lead our comprehensive suite of user experience services. As the Manager, User Experience, you will play a pivotal role in shaping the overall customer journey, driving service line growth, and owning the agency's capabilities presentations. This position offers an exciting...


  • Houston, United States Adcetera Full time

    Job DescriptionJob DescriptionAdcetera is seeking a visionary and results-driven Manager, User Experience to lead our comprehensive suite of user experience services. As the Manager, User Experience, you will play a pivotal role in shaping the overall customer journey, driving service line growth, and owning the agency's capabilities presentations. This...

  • SR Manager

    5 days ago


    Houston, United States Weatherford International Inc Full time

    Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...


  • Houston, United States Neighborly Full time

    Experience working across Digital (web, mobile app), Field Service management (Point of Sale), Call center channels building omni channel experiences Proven success in developing and implementing successful product strategies Proven experience in product management and leadership roles, preferably in a technology-driven environment Strong analytical and...

  • SR Manager

    2 days ago


    Houston, United States Weatherford Full time

    OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...

  • SR Manager

    5 days ago


    Houston, Texas, United States Weatherford Full time

    Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...

  • SR Manager

    3 days ago


    Houston, Texas, United States Weatherford Full time

    OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...


  • Houston, United States Aquent Talent Full time

    Job Title: Sr UX ResearcherClient Location: Houston, TX (onsite - up to 5 days/week)Starting: ASAPSalary/Pay Rate: 65-85/hour DOEFirm, non-negotiable: NoHours: Full-timeDuration: Long-term/ongoing temporaryJob Description:Join our client’s team as a UX Researcher and be at the forefront of innovation in the heart of the oil and gas industry! As a UX...


  • Houston, United States UTHealth Houston Full time

    **What we do here changes the world.** UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in. **Once you join us, you won't want to leave.** It’s because we reward our team for the excellent service they provide. Our total rewards package includes the...


  • Houston, United States Elan Partners Full time

    Title: Director of IT End User SupportDirect Hire OpportunitySorry, no sponsorshipOnsite in Houston, TXOur client, a leading legal services company based in Houston, is looking for a Director of IT End User Support who has experience transitioning off an MSP to an internal team for Level 1 support, including desktop support, patching, and virus updates. The...


  • Houston, United States Archer Systems, LLC Full time

    The Director of IT End User Support is a strategic leader responsible for aligning IT support services with overall business objectives and strategies. The Director manages and directs all aspects of the organization's IT service management, including transitioning from an outsourced managed service provider (MSP) to an internal team for Level 1 support,...


  • Houston, United States Archer Systems, LLC Full time

    POSITION SUMMARY The Director of IT End User Support is a strategic leader responsible for aligning IT support services with overall business objectives and strategies. The Director manages and directs all aspects of the organization's IT service management, including transitioning from an outsourced managed service provider (MSP) to an internal team for...


  • Houston, United States Archer Systems, LLC Full time

    POSITION SUMMARY The Director of IT End User Support is a strategic leader responsible for aligning IT support services with overall business objectives and strategies. The Director manages and directs all aspects of the organization's IT service management, including transitioning from an outsourced managed service provider (MSP) to an internal team for...


  • Houston, United States Solidatus Full time

    **End User Support Specialist, US** Houston, Texas Solidatus Job Description End User Support Specialist Permanent / Competitive Salary / City of London About Solidatus We are empowering organizations to connect and visualize their data relationships, simplifying how they identify, access and understand them. With a sustainable data foundation in place,...

  • Sales Engineer

    1 month ago


    Houston, United States Ruhrpumpen, Inc. Full time

    Job DescriptionJob DescriptionWorking at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!Job SummaryProvides sales & customer support coverage, management and strategic focus for the North American End-user Sales of Ruhrpumpen in a defined territory...


  • Houston, United States Alava Consulting Full time

    MUST BE LOCAL TO HOUSTON!!!! NO 3RD PARTIES!! The selected candidate will provide escalation support, troubleshooting and root cause analysis of supported systems and services including:Monitoring the team’s queue in ITSM (Service-Now), assigning incidents and tasks within the team to the appropriate resource, troubleshooting and resolving technical issues...


  • Houston, United States Alava Consulting Full time

    MUST BE LOCAL TO HOUSTON!!!! NO 3RD PARTIES!! The selected candidate will provide escalation support, troubleshooting and root cause analysis of supported systems and services including:Monitoring the team’s queue in ITSM (Service-Now), assigning incidents and tasks within the team to the appropriate resource, troubleshooting and resolving technical issues...


  • Houston, United States Alava Consulting Full time

    MUST BE LOCAL TO HOUSTON!!!! NO 3RD PARTIES!! The selected candidate will provide escalation support, troubleshooting and root cause analysis of supported systems and services including:Monitoring the team’s queue in ITSM (Service-Now), assigning incidents and tasks within the team to the appropriate resource, troubleshooting and resolving technical issues...


  • Houston, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Shape the future of user experience with strategic design initiatives that blend business needs and user insights. **Job responsibilities** - Develop and execute design strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas - Diagram service flows and product features,...


  • Houston, United States University of Houston Full time

    Provides basic to intermediate support to students, faculty and staff covering five operating systems environments and associated hardware and software. May assist with the creation and maintenance of computer accounts. - Analyzes computer user problems and recommends and implements hardware and software solutions. - Schedules office visits, troubleshoots...