Patient Services Representative
13 hours ago
Job Type Full-timeDescriptionCornerstone Family Healthcare is actively recruiting for a Bilingual Patient Services Representatives to join our growing team in Newburgh.RATE OF PAY/SALARY: $17.00 per hour *** (Plus opportunity for quarterly incentive of up to $1,000 per quarter) WORK LOCATION(S): Newburgh, NYSTATUS: Full TimeCORNERSTONE BENEFITS:Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid HolidaysCORNERSTONE'S MISSION:Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation.General Purpose:The Patient Services Representative will perform general patient registration responsibilities and general office duties to support the operations of their respective department.Description of Duties:Demonstrates excellent customer service skills at all times by:Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request.Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. Monitors the patient waiting area and ensures that it is kept clean and orderly. Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time.Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments.2. Participates in the departmental patient registration process following CORNERSTONE policies and procedures:Verifies patient information at each visit and makes necessary updates in the practice management system.Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc.Scans registration documents, patient identication, insurance card and other required documentation to the practice management system.Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules).Collects copayments and visit payments at the time of registration.Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment.3. Participates as part of a Care Team, including but not limited to:Alerting the Care Team of any potential barriers (anticipated insurance, financial issues, etc.) that may cause delays or difficulties during the day.Participates in Quality Improvement activities with the Care Team or department. RequirementsHigh School Diploma or EquivalencyAt least one-year clerical experience Knowledge of data entry Pleasant telephone manner and ability to work under pressure Bilingual Salary Description $17 per hour
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Patient Services Representative
4 weeks ago
Newburgh, New York, United States Optum Full timeOptum Patient Services Representative Job DescriptionAbout the Role:We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Optum. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities, providing exceptional patient care, and...
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Patient Services Representative
2 weeks ago
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Patient Services Representative
2 weeks ago
Newburgh, New York, United States UnitedHealth Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. You will be the first point of contact for patients and will be responsible for scheduling...
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Patient Services Representative
1 week ago
Newburgh, New York, United States UnitedHealth Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at UnitedHealth Group. As a Patient Services Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience for all.Key ResponsibilitiesProvide...
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Patient Services Representative
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Patient Services Coordinator
4 weeks ago
Newburgh, New York, United States Cornerstone Family Healthcare Full time{"title": "Patient Services Representative", "description": "Job SummaryCornerstone Family Healthcare is seeking a highly skilled Patient Services Representative to join our team in Newburgh. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless patient...
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Patient Services Coordinator
1 week ago
Newburgh, New York, United States Cornerstone Family Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Cornerstone Family Healthcare. As a Patient Services Representative, you will be responsible for performing general patient registration responsibilities and general office duties to support the operations of our department.Key ResponsibilitiesProvide exceptional...
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Patient Services Representative
2 weeks ago
Newburgh, NY, United States Cornerstone Family Healthcare Full timeDescription:Cornerstone Family Healthcare is actively recruiting for Patient Services Representatives to join our growing team in Newburgh.RATE OF PAY/SALARY: $17.00 per hour ***(Plus opportunity for quarterly incentive of up to $1,000 per quarter)WORK LOCATION(S): Newburgh, NYSTATUS: Full TimeCORNERSTONE BENEFITS:Competitive salaries I Health Benefits I...
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Patient Services Coordinator
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Patient Services Coordinator
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Newburgh, New York, United States Cornerstone Family Healthcare Full timeJob SummaryCornerstone Family Healthcare is seeking a highly skilled Patient Services Representative to join our team in Newburgh. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless patient experience.Key ResponsibilitiesRegister patients, collect demographic...
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Patient Services Coordinator
2 weeks ago
Newburgh, New York, United States Cornerstone Family Healthcare Full timeJob SummaryCornerstone Family Healthcare is seeking a highly skilled Patient Services Representative to join our team in Newburgh. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless patient experience.Key ResponsibilitiesProvide outstanding customer service to...
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Customer Service Representative
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Financial Services Representative
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Newburgh, New York, United States Heritage Financial Credit Union Full timeJob Title: TellerAt Heritage Financial Credit Union, we are seeking a highly motivated and customer-focused Teller to join our team. As a Teller, you will play a critical role in providing exceptional service to our members, assisting with transactions, and promoting our products and services.Key Responsibilities:Provide outstanding member service by...
