Patient Services Coordinator

15 hours ago


Newburgh, New York, United States Cornerstone Family Healthcare Full time
Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at Cornerstone Family Healthcare. As a Patient Services Representative, you will be responsible for performing general patient registration responsibilities and general office duties to support the operations of our department.

Key Responsibilities
  • Provide exceptional customer service to patients and callers, responding promptly and appropriately to their requests.
  • Monitor the patient waiting area and ensure it is kept clean and orderly.
  • Schedule appointments, changes appointments, and cancels appointments as needed.
  • Collect copayments and visit payments at the time of registration.
  • Verify insurance eligibility and PCP for each patient at every visit and accurately enter data into our practice management system.
  • Collect and scan registration documents, patient identification, insurance card, and other required documentation.
  • Follow CORNERSTONE policies and procedures to qualify patients for the sliding fee scale as necessary.
  • Maintain confidentiality of all aspects of the center, including patient confidentiality, financials, and employee relations.
Requirements
  • High School Diploma or Equivalency
  • At least one year of clerical experience
  • Knowledge of data entry
  • Pleasant telephone manner and ability to work under pressure
  • Bilingual is a must
Work Environment

Our typical schedule is Monday-Friday, 8am-4pm, with 1-2 evening shifts per week and 1-2 Saturdays per month. We offer a competitive salary, health benefits, retirement plan, paid time off, sick time, flexible spending, dependent care, paid holidays, and a quarterly incentive of up to $1,000 per quarter.



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