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Patient Access Specialist I/ PRN/ North Campus

2 months ago

Oklahoma City, United States Oklahoma Heart Hospital Full time

Overview ONE TEAM. ALL HEART. At Oklahoma Heart Hospital (OHH), patient care is at the heart of everything we do. This physician owned hospital was designed by cardiologists to ensure that patients receive expert, individualized care with utmost comfort. OHH offers a competitive benefits program to all team members from the first day of employment. Top Tier Benefit Packages: Medical, Dental, and Vision 401 (k) plan Paid Time Off (PTO) Extended Medical Benefit (EMB) Location: North Campus- 4050 W. Memorial Road, OKC OK 73120 Shift: PRN- All Shifts Responsibilities The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care. Learn more about diversity at Oklahoma Heart Hospital.
The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital.
Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care. Learn more about diversity at Oklahoma Heart Hospital.