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Patient Services Associate

2 months ago

Durham, United States Actalent Full time
Description:
•Responsibilities: The patient service associate is responsible for patient registration, checking patients in and out, intake, assisting with prior authorizations, scheduling appointments, and providing general support. The office has 6 providers and an optician, is multi-specialty, and can see 100 patients per day. Call volume is not high as a centralized location fields calls, however.
•Performance Measurements: Patient satisfaction/reviews, documentation accuracy, and efficiency in handling the high volume of patients.
•Qualifications:
o 2 years' experience as a PSA or Medical Secretary required
o Previous Duke or EPIC experience preferred, but not required
o Strong communication, customer service, and organization required
•Hours: Monday-Friday from 8:00a-5:00p with 1-hour lunch
Skills:
Patient scheduling, Medical terminology
Top Skills Details:
Patient scheduling,Medical terminology
Additional Skills & Qualifications:
N/A
Experience Level:
Expert Level
About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

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