PT Customer Service Leader

3 weeks ago

Winnsboro, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 369459_external_USA-SC-Winnsboro
Address: USA-SC-Winnsboro-1126 US Highway 321 Business S
Store Code: Store 02823 Front End (7237561)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • PT Customer Service Leader

    3 months ago

    Winnsboro, United States Food Lion Full time

    Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To...

  • PT Customer Lead

    3 days ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 395400_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • Retail Operations Leader

    3 weeks ago

    Winnsboro, Texas, United States Dollar Tree Full time

    Join Dollar Tree as a Retail Operations Leader!As a Retail Operations Leader at Dollar Tree, you will be responsible for:Overseeing the successful management of a retail establishment with a focus on attracting, selecting, training, and nurturing store personnel.Executing all opening and closing tasks efficiently to ensure smooth daily...

  • Customer Service Associate

    3 weeks ago

    Winnsboro, Texas, United States Walmart Full time

    Position OverviewAs a vital member of our retail team, you will significantly influence the shopping experience of our customers. Your role is crucial as you may be the first, last, and sometimes the only associate a customer interacts with. This is why maintaining a friendly demeanor, welcoming customers, and expressing gratitude is essential. You embody...

  • Retail Cashier and Customer Service Associate

    3 weeks ago

    Winnsboro, Texas, United States Walmart Full time

    Position OverviewAs a vital member of our retail environment, you will significantly influence the customer experience as they exit the store. Your role as a cashier is crucial, as you may be the initial or final point of contact for customers. It is essential to maintain a friendly demeanor, welcoming each customer with a smile and expressing gratitude as...

  • Retail Cashier and Customer Service Associate

    2 weeks ago

    Winnsboro, Texas, United States Walmart Full time

    Position OverviewAs a vital member of our retail team, you will significantly influence the shopping experience of our customers. Your role is crucial as you may be the first and last point of contact for customers during their visit. It is essential to approach every interaction with a warm smile, a friendly greeting, and a sincere thank you, embodying the...

  • PT Perishable Associate

    2 weeks ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 388284_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Market (7237554) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...

  • PT Sales Associate Cashier

    3 weeks ago

    Winnsboro, United States Food Lion Full time

    Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo...

  • PT Sales Associate Cashier

    3 weeks ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 368305_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...

  • PT Sales Associate Cashier

    4 months ago

    Winnsboro, United States Food Lion Full time

    Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To...

  • PT Sales Associate Cashier

    2 weeks ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 395398_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • PT Center Store Associate

    2 weeks ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 394403_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Grocery (7237545) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...

  • PT Quality Assurance Associate

    4 weeks ago

    Winnsboro, United States Food Lion Full time

    Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Grocery (7237543) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE...

  • PT Quality Assurance Associate

    3 weeks ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 368304_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Grocery (7237543) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...

  • Retail Customer Support Specialist

    3 weeks ago

    Winnsboro, United States Family Dollar Full time

    Position Overview:As a Customer Service Representative at Family Dollar, your primary role will be to deliver outstanding service to our customers. You will be the face of our store, ensuring that every customer feels welcomed and valued.Key Responsibilities:- Greet customers warmly and assist them in selecting products that meet their needs.- Process...

  • Dist Suppt Pharmacist PT

    4 months ago

    Winnsboro, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Food Service Team Member

    1 day ago

    Winnsboro, Texas, United States Wendy's Full time

    {"Job Title": "Food Service Team Member", "Job Summary": "We are seeking a highly motivated and customer-focused Food Service Team Member to join our team at Wendy\u0027s. As a Food Service Team Member, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work...

  • Food Service Team Member

    2 weeks ago

    Winnsboro, Texas, United States Wendy's Full time

    Job Overview:As a valued member of our team at Wendy's, you will play a crucial role in delivering exceptional customer experiences and ensuring the highest standards of food quality and service.Key Responsibilities:Food Preparation: Prepare and assemble food orders to meet customer preferences, ensuring accuracy and quality.Cleanliness and Safety: Maintain...

  • Financial Services Representative

    3 weeks ago

    Winnsboro, Texas, United States Bo Rester - State Farm Agent Full time

    Position OverviewWe are seeking a dynamic and career-oriented individual to join our team as a Financial Services Representative. In this role, you will foster and cultivate customer relationships to promote a range of financial products, including insurance solutions for automobiles, homes, and life coverage.Key ResponsibilitiesEngage in a customer-centric,...

  • Service Technician

    4 months ago

    Winnsboro, United States Goldman Equipment Full time

    Job DescriptionJob DescriptionDEPARTMENT: ServiceREPORTS TO: Service ManagerJOB SUMMARY: This position performs basic to more complex diagnostics and repairs on agricultural and turf equipment. This position requires a proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment. Direction or...