PT Customer Lead

3 months ago

Winnsboro, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 395400_external_USA-SC-Winnsboro
Address: USA-SC-Winnsboro-1126 US Highway 321 Business S
Store Code: Store 02823 Front End (7237561)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • PT Quality Assurance Assistant

    6 days ago

    Winnsboro, United States Food Lion Full time

    Job SummaryAs a PT Quality Assurance Associate at Food Lion, you will be responsible for maintaining standards in accordance with the standard practice manual, minimizing shrink through proper utilization of standard practice, and creating a positive shopping experience for our customers. Key Responsibilities• Maintain an atmosphere of enthusiastic...

  • Customer Service Ambassador

    6 days ago

    Winnsboro, Louisiana, United States Circle K Full time

    Company OverviewCircle K is a leading retailer of convenience stores offering a wide range of products and services. As a Customer Service Ambassador at Circle K, you will be part of a dynamic team that provides exceptional customer experiences.SalaryWe offer a competitive salary of $12-$15 per hour based on your experience and qualifications.Job...

  • PT Perishable Associate

    1 month ago

    Winnsboro, United States Food Lion Full time

    Food Lion - USA-SC-Winnsboro-1126 US Highway 321 Business S [Retail Associate / Team Member] As a Perishable Associate @ Food Lion, you'll: Provide quality customer service within the Perishable Department; Be Responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent...

  • PT Perishable Associate

    1 month ago

    Winnsboro, United States Food Lion Full time

    Food Lion - USA-SC-Winnsboro-1126 US Highway 321 Business S [Retail Associate / Team Member] As a Perishable Associate @ Food Lion, you'll: Provide quality customer service within the Perishable Department; Be Responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent...

  • PT Sales Associate Cashier

    3 months ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 368305_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...

  • PT Sales Associate Cashier

    3 months ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 395398_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Front End (7237561) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • Retail Operations Lead

    4 days ago

    Winnsboro, United States Food Lion Full time

    About the RoleWe estimate the salary for this position to be around $25,000 - $35,000 per year, depending on experience. As a Customer Service Associate at Food Lion, you will have the opportunity to work in a fast-paced retail environment and develop your skills in customer service, cash handling, and teamwork.Key ResponsibilitiesProvide fast, easy,...

  • PT Quality Assurance Associate

    3 months ago

    Winnsboro, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 368304_external_USA-SC-Winnsboro Address: USA-SC-Winnsboro-1126 US Highway 321 Business S Store Code: Store 02823 Grocery (7237543) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...

  • Account Associate

    2 months ago

    Winnsboro, United States Bo Rester - State Farm Agent Full time

    ROLE DESCRIPTION:Bo Rester - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Rep, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market...

  • Retail Service Associate

    3 days ago

    Winnsboro, Louisiana, United States Circle K Stores, Inc. Full time

    Overview">Circle K Stores, Inc. is a dynamic retail organization that values its employees and customers alike. As a Retail Service Associate, you will play a critical role in providing excellent customer service and ensuring a positive shopping experience for our customers.">Key Responsibilities">">Customer Service: Provide exceptional customer service to...

  • Insurance and Financial Services Position

    4 months ago

    Winnsboro, United States Bo Rester - State Farm Agent Full time

    Position Overview:State Farm Insurance Agent located in Winnsboro, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bo Rester - State Farm, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.ResponsibilitiesUse...

  • Production Manager

    6 days ago

    Winnsboro, Texas, United States Dairy Farmers of America Full time

    The Dairy Farmers of America is seeking a highly skilled Production Supervisor to oversee and coordinate production activities in the processing or butter rooms. The ideal candidate will ensure efficient operations, supervise assigned employees, and maintain compliance with safety, quality, environmental, and performance policies.About the RoleAs a...

  • Reliable Maintenance Technician for 2nd Shift Food Manufacturing

    6 days ago

    Winnsboro, United States Infinity Organic Foods Full time

    About Infinity Organic FoodsWe are a leading manufacturer of organic food products, dedicated to providing high-quality products to our customers.Job SummaryWe are seeking a reliable and skilled maintenance technician to join our team as a 2nd shift maintenance technician.Key Responsibilities:Maintain and repair industrial production machinery, ensuring...

  • Plant Manager

    4 weeks ago

    Winnsboro, United States Caliber Sourcing Full time

    Job DescriptionGeneral Purpose of this Position:Responsible for the overall operation of the fabrication shop, production activities, andquality. The position is responsible for directing, coordinating and controlling all aspects of thisshop location and its staff while demonstrating the primary goal of efficiently providing qualitysteel fabrication services...

  • Production Line Leader

    2 months ago

    Winnsboro, United States Element TV Company, LP Full time

    Description Established in 2007, Element Electronics began with a simple belief - every household should have access to TVs featuring cutting-edge technology. In 2014, we took our commitment further by opening a factory in Winnsboro, SC, making Element the sole major television company assembling TVs in the United States. Presently, we continue to challenge...

  • Healthcare Support Specialist

    6 days ago

    Winnsboro, Texas, United States Nexion Health Full time

    Company Overview: Nexion Health is a leading provider of skilled nursing and rehabilitation services, with 56 affiliate facilities across Louisiana, Mississippi, and Texas. Our collaborative and compassionate culture fosters a platform for team members to share their talents and skills, driving continuous improvement throughout the organization.Compensation:...

  • Coo

    1 week ago

    Winnsboro, United States Compass Group Full time

    Morrison Healthcare We are hiring immediately for full time COOK positions.Location: Trinity Christus Mother Francis - 719 W. Coke Road, Winnsboro, TX 75494 Note: online applications accepted only.Schedule: Full time schedule. Sunday - Saturday, hours may vary. More details upon interview. Requirement: Cooking experience required.Pay Range: $15.00 to $16.25...