Inside Sales

2 weeks ago


Madison, United States Qadinc Full time

**Inside Sales / Customer Service**

* Madison Heights, US

* Full-Time

* Inside Sales / Customer Service

**Position: Inside Sales Representative & Customer Service**

Responsibilities & Accountability (but not limited to):

**This person must be organized, disciplined, self-motivated and show initiative in improving and maintaining relationships with QAD customers. This person will be responsible for:**

* **Preforming all tasks with integrity and empathy**

* **Covering service phone lines for product support**

* **Entering phone orders into All Orders system and verifying information**

* **Maintain client relationships by making outbound calls**

* **Selling new and existing products to established dealers**

* **Troubleshoot and assist with product questions**

* **Attend yearly Archery trade shows**

* **Enter daily email and fax sales orders into system**

* **Prepare Return Authorization forms when required**

* **Maintain daily activity records**

* **Work in a Team environment with fellow representatives**

* **Verifying that your assigned dealers are represented in the website dealer locator**

* **Attend all scheduled department meetings**

* **Work with other departments to service and improve products and operations.**

* **Maintain current and expert knowledge of Archery industry**

**Software requirements: Microsoft Office, Order Entry System**

**Minimum Experience: 2 years experience in inside sales and/or customer service, preferably in the sporting goods or outdoor industry. Archery knowledge a big plus.**

* **Must possess excellent interpersonal, time/project management and communication skills. Must be able to multi-task projects from start to completion with excellent organizational skills and maintain a positive attitude in all situations.**

**Position Reports To: Global Sales & Service Manager**

**Salary range: Negotiable based on experience & training. We do not discriminate on the basis of race, religion, national origin, gender, age, handicap, or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based on job-related factors.**

**In an effort to promote a healthy lifestyle and work environment QAD INC is Tobacco free**

****Benefits****

****We offer a competitive income, time off with paid holidays, paid vacation, paid sick leave, 401k retirement plan with company matching, product discounts, other employee incentives.****



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