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Patient Care Coordinator

1 month ago

Littleton, United States Union Full time
Description

Are you outgoing and love helping others? Are you passionate about providing exceptional care and customer service in a dynamic setting? Join our team at Union, where our dual specialty practice caters to patients of all ages. We prioritize patient care and teamwork to ensure the best possible experience for everyone. We are seeking a full-time Patient Care Coordinator to deliver top-notch service to our patients and their families. Be the welcoming face for our patients, collaborating closely with our Financial and Treatment Coordinators.

This is a full-time position. Benefits include training, paid sick leave, paid time off, retirement plans with matching, and performance bonuses.

Responsibilities

•Create a fun and welcoming environment
•Greet patients and families warmly with a great attitude
•Schedule and manage appointments for patients receiving both Orthodontic and Pediatric Dental care
•Answer incoming phone calls in a timely manner
•Assist in the evaluation and establishment of patient payment plans and treatment plans
•Contact patients to verify upcoming appointments
•Immediately address any inquiries from patients
•Collaborate with both Financial and Treatment Coordinators to ensure patients have a pleasant experience

Qualifications

•Have an amazing attitude
•Possess exceptional customer service abilities
•Highly detail-oriented
•Ability to manage multiple tasks simultaneously
•Experience with phone systems
•Knowledge of patient scheduling