Dental Patient Care Coordinator

4 weeks ago

Littleton, United States Union Full time
Description

Are you a friendly and compassionate individual who enjoys assisting others? Do you excel in delivering exceptional care and customer service within a vibrant environment? Come join our team at Union, a dual specialty pediatric and orthodontics practice dedicated to serving patients of all age groups. Our focus is on patient well-being and collaborative teamwork to ensure a positive experience for all. We are currently looking for a full-time Patient Care Coordinator to provide excellent service to our patients and their families. As the first point of contact for our patients, you will work closely with our Financial and Treatment Coordinators to enhance the overall patient experience.

Location: Denver and Highlands Ranch, CO, US

Employment Type: Full-time

Benefits: Comprehensive training provided - Paid sick leave - Paid time off - Retirement plans with matching - Performance bonuses

Join us and be a pivotal part of our patients' healthcare journey

Responsibilities

•Create a fun and welcoming environment
•Greet patients and families warmly with a great attitude
•Schedule and manage appointments for patients receiving both Orthodontic and Pediatric Dental care
•Answer incoming phone calls in a timely manner
•Assist in the evaluation and establishment of patient payment plans and treatment plans
•Contact patients to verify upcoming appointments
•Immediately address any inquiries from patients
•Collaborate with both Financial and Treatment Coordinators to ensure patients have a pleasant experience

Qualifications

•Have an amazing attitude
•Possess exceptional customer service abilities
•Highly detail-oriented
•Ability to manage multiple tasks simultaneously
•Experience with phone systems
•Knowledge of patient scheduling

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