Underwriting Technical Analyst- Workers' Compensation

1 month ago

Minneapolis, United States The Ladders Full time
Underwriting Technical Analyst

SFM - The Work Comp Experts

Work somewhere you love

SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.

Our benefits include:

  • Affordable Medical, Dental, Vision Insurance, HSA, FSA
  • Flexible hybrid work environment
  • Traditional and Roth 401(k) plans with company match
  • Company contributions to help pay off student loans
  • Monthly home internet allowance
  • Free life insurance, STD & LTD
  • Opportunities for annual gainshare bonus
  • Pet insurance
  • Generous PTO
  • 9 paid holidays
  • Paid parental leave
  • Annual company-wide volunteer day
  • Discounts on gym memberships, fitness apps and weight loss programs
  • Adoption financial assistance
Visit our careers page to learn more about working at SFM

About SFM

Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. SFM seeks to inspire safer workplaces by protecting workers from harm and helping the injured recover. We have expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers. At SFM, the work you do has a direct impact on making a difference in someone's life because our mission is to inspire safer workplaces and help the injured recover.

The role

At SFM our open-door policy is essential in recognizing business issues as they rise and creates a nimble business environment makes it easier to do business with us. The Underwriting Technical Analyst works closely with key stakeholders within the organization providing underwriting-related technical support to staff in application of underwriting management policies, practices and procedures related to Workers' Comp Insurance policies. You will work with our multifunctioning teams which consist of underwriters and claims reps, guiding training activities for all underwriters in the company while mentoring less experienced staff. Collaborating with Senior Management and developing underwriting best practices and identifying trends on business profitability is a key function in this role, as is reviewing internal underwriting files ensuring that best practices and quality standards are met. As SFM expands their footprint, you will also participate in reviewing state requirements for compliance purposes. Apply today and bring your commercial/ WC Comp underwriting knowledge to SFM and discover why we are a Top Workplace in MN. This position reports to the corporate offices in Bloomington, MN. If expreince warrants it, a higher level position is possible. Remote work is offered; the preferred location is MN, but persons living in IA, SD, WI, NE or KS will be considered.

What you will be doing

Business and Operations

  1. Reviews and provides guidance regarding trend analysis on business profitability by broker, product, class code and other criteria as appropriate.
  2. Manages data issues between SFM and rating organizations (MWCIA, NCCI, WCRB).
  3. Manages and organizes resources from other reference materials (AM Best, FC&S Manuals, & NCCI).
  4. Participates in industry associations and conferences related to underwriting activities. Maintains appropriate interactions with persons both within the organization and externally.
  5. Collaborates with the VP & Director of Underwriting to establish, modify and document underwriting management policies, practices and procedures and communicates these best practices to management and the underwriting staff while maintaining appropriate interactions with co-workers and external clients/business partners.
  6. Maintains the online underwriting manual.
  7. Develops knowledge and expertise in establishing underwriting authority in an effort to minimize risk exposure.
  8. Collaborates with the VP & Director of Underwriting in reviewing applications in excess of underwriter authority to determine whether to accept, modify or reject the risk.
  9. Identifies, develops and implements business solutions to business needs and special projects. This may include a heavy emphasis on technology.
  10. Participates, implements, and leads the development of needs based technical resources (on-line reference, databases, newsletters, seminars, etc.) to assist the underwriting management process.
  11. Identifies, monitors, and advises improvement opportunities and/or deficiencies with the Account Management process and assists with developing enhancements/improvements to the process.
  12. Directs the agency management system to include but not limited to, agency/producer licensing, agency set-up and contracting, agency sales and mergers, contact maintenance and W-9 updates.
Staff Development & Training
  1. Identifies training issues through the use of internal file review, questions and routine dialogue through meetings or one-on-one discussions. Works with the Learning & Development Specialist to build and enhance training materials and programs to increase technical knowledge of all staff.
  2. Coaches underwriters who require additional technical and/or efficiency training, and trains underwriter trainees in underwriting practices and rules. Acts as a resource to business unit managers and team leaders on technical issues.
  3. Acts as a resource to business unit managers and team leaders on technical issues. Provides feedback to the business unit managers and team leaders on the technical performance of employees.


What We will Love About you
  • Bachelor's degree in business, insurance or related field; in lieu of a Bachelor's Degree, four years' of applicable work experience is acceptable.
  • Five or more years' experience in underwriting with an emphasis in workers compensation and/or commercial lines insurance.
  • Professional insurance designations (CPCU, ARM) preferred.
  • Effective organizational skills including the ability to manage multiple projects and work with minimal direction.
  • Proven ability to analyze and gather complex information
  • Strong presentation skills and the ability to train and teach others.
  • Strong working knowledge of state applicable Workers' Compensation rules and regulations, NCCI rules and its application to underwriting.
  • Demonstrated understanding of insurance finance.
  • Ability to evaluate accounts for acceptability and insurability.
  • Excellent written and oral communication skills in order to interact in a team environment and to collaborate with other business units and a diverse group of customers.
  • Ability to assimilate, understand and analyze information from a variety of sources.
  • Strong math skills to calculate and evaluate policy premiums, loss ratios and retentions.
  • Strong customer service and interpersonal skills.
  • Demonstrates positive teaming skills focused on team results.
  • Excellent Problem-solving and decision-making skills with an eye for detail.
  • Ability to effectively build and strengthen professional relationships.
  • Strong prioritization, organization and time management skills.
  • Highly self-motivated and able to work with little direction.
  • Proficient in MS Office software applications (Excel, Word, etc.).
  • Ability to function in a highly collaborative, team environment.
  • Must be willing to come into the office as needed.


Physical Requirements

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or other remote location, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. Will come into the office when asked to do so. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join us

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. All employment decisions are made without regard to race, color, religion, sex, national origin, age, sexual orientation, marital, familial, or veteran status, medical condition or disability, or any other legally protected classification.

SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.

  • Underwriting Account Representative

    4 weeks ago

    Minneapolis, United States ASB Resources Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION The Underwriting Account Representative (UAR) is responsible for supporting the underwriting process for for multiple lines of insurance coverages, including property, casualty, workers compensation, excess and automobile coverages. This position is also accountable for collaborating with team members to achieve...

  • Business Banking Underwriter II

    1 month ago

    Minneapolis, United States Midwest One Bank Full time

    Overview: We are open to filling this position in any of our MidWestOne markets. At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your...

  • Compensation Analyst

    4 weeks ago

    Minneapolis, United States Taylor Corporation Full time

    Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should...

  • Technical Support Analyst

    1 month ago

    Minneapolis, Minnesota, United States Trimble Inc. Full time

    Your Title: Technical Support AnalystJob Location: RemoteDepartment: AgileAssetsThe Technical Support Analyst will work directly with Clients, the Client Success Managers and the Product team to provide ongoing technical support post implementation of the AgileAssets software. Responsibilities include identifying, analyzing, prioritizing, and resolving...

  • Technical Support Analyst

    1 month ago

    Minneapolis, United States Trimble Inc. Full time

    Your Title: Technical Support AnalystJob Location: RemoteDepartment: AgileAssetsThe Technical Support Analyst will work directly with Clients, the Client Success Managers and the Product team to provide ongoing technical support post implementation of the AgileAssets software. Responsibilities include identifying, analyzing, prioritizing, and resolving...

  • Underwriter - Flood Insurance

    5 days ago

    Minneapolis, United States Marsh & McLennan Companies Full time

    Company: Torrent Torrent Technologies seeks candidates for a Flood Underwriter opening based in Overland Park, Kalispell, or Remote Nationwide . What can you expect? In conjunction with and under the supervision of the Underwriting manager, reviews, analyzes and handles quotations, services existing book of business. Utilizes appropriate software to evaluate...

  • Senior Compensation Analyst

    2 months ago

    Minneapolis, United States New York State Insurance Fund Full time

    Job Description Senior Compensation Analyst Minneapolis-St. Paul-Bloomington, Minnesota Description (Overview) Schwan’s Company, a U.S. affiliate of the global lifestyle company CJ CheilJedang Corporation, is a leading U.S. manufacturer and marketer of quality foods offered through retail-grocery and food-service channels. Its many popular brands include...

  • Litigation Specialist

    3 weeks ago

    Minneapolis, United States PMA Companies Full time

    Litigation Specialist - Workers Compensation #4252 Multiple Locations Apply for this job now! Job Description: Investigates, evaluates and resolves complex and litigated workers' compensation claims in order to achieve prompt and appropriate outcomes. Provides a superior level of customer service to internal and external business partners. Administers...

  • Risk Analyst

    1 month ago

    Minneapolis, United States RenaissanceRe Full time

    RenaissanceRe is a leading writer of Property & Casualty Reinsurance. For over 25 years, we have helped customers and communities recover and build resilience through our industry-leading ability to understand risk, source efficient capital and rapidly pay claims. Our global team shares a passion for solving our customers' biggest problems through a...

  • Team Lead, Underwriting

    3 months ago

    Minneapolis, United States Gravie Full time

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.A...

  • Large Group Senior Underwriter

    3 months ago

    Minneapolis, United States HealthPartners Full time

    Job Description HealthPartners is looking to hire a Senior Underwriter to join our Large Group Underwriting team. This role evaluates the risk in large group cases through the use of medical or experience underwriting. They will provide training and work direction to other department members. ACCOUNTABILITIES: Calculate and analyze F/I and S/I renewal and...

  • Senior Compensation Analyst

    2 months ago

    Minneapolis, United States Gallagher Full time

    Introduction: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock...

  • Underwriter Associate

    1 week ago

    Minneapolis, United States Gallagher Full time

    Introduction: At Risk Placement Services, we're more than just a team we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for...

  • Transportation Underwriting Manager

    2 months ago

    Minneapolis, United States Gallagher Full time

    Introduction: At Risk Placement Services, we're more than just a team we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for...

  • Business Analyst

    3 weeks ago

    Minneapolis, United States C4 Technical Services Full time

    Business Analyst - 3D Software Location: Remote Position Overview: As a Technical Software Business Analyst specializing in 3D software, you will play a pivotal role in bridging the gap between cross functional business and user needs and technical requirements. You will collaborate closely with stakeholders to understand their requirements and translate...

  • Senior Claims Examiner

    2 months ago

    Minneapolis, United States Crawford & Company Full time

    Excellence In Everything We TouchPosition Summary Investigate and settle advanced, large loss, complex claims promptly and equitably under minimal supervision. Works within established authority on moderate-to-difficult claims. Reviews coverages, determines liability and compensability, secures information, arranges property damage appraisals and settles...

  • Credit Analyst Lead

    2 months ago

    Minneapolis, United States The Ladders Full time

    We are seeking an experienced Credit Analyst Lead to join our Credit team in St. Louis Park. Reporting to the VP of Credit Administration, this role will be primarily responsible for managing and developing a team of the Bank's Credit Analysts. The role will also work collaboratively with department leaders to enhance the department's credit and risk...

  • Compensation Data Reporting Analyst

    3 weeks ago

    Minneapolis, United States Ameriprise Financial Full time

    We have an exciting opportunity as a Compensation Data Reporting Analyst at Ameriprise. As a member of the Compensation Operations team, you will be brought in to analyze and report on compensation data sets to evaluate, recommend and support the Compensation team with implementation of business strategies and operational processes. Extract and modify data...

  • Senior E&S Underwriter

    3 weeks ago

    Minneapolis, United States Marsh LLC Full time

    Founded in 1998 and based in Broomfield, Colorado, ICAT is a leading provider of property insurance protection to homeowners and businesses located in hurricane- and earthquake-exposed regions of the United States. ICAT draws from highly specialized underwriting expertise and advanced technology tools to offer brokers and their clients market-leading...

  • Senior Analyst, Production Support

    2 weeks ago

    Minneapolis, United States Jones Lange Lasalle, Inc. Full time

    This position is focused exclusively on the placement of debt and/or equity for commercial real estate transactions. In addition to the involvement in every stage of a transaction, including underwriting, market research, property tours, preparation Senior Analyst, Production, Support, Analyst, Producer, Real Estate, Property Management, Technology