Onboarding Specialist
4 weeks ago
About You
You're a go-getter, hungry for success and want to help Sidecar change the world You have a magnetic personality: your presence brightens a room. You also love working in a fast-paced goal-driven environment. You are driven, positive, passionate and excited about revolutionizing transportation. You don't mind wearing a headset and meeting new people over the phone.
Your Responsibilities
- Establish contact - mostly over the phone - with hundreds of inbound driver applicants.
- Vet applicants to ensure that they meet the criteria necessary for becoming a Sidecar driver.
- Follow up with applicants regularly via email and phone to shepherd them through the interview and onboarding process.
- Generate qualified referrals from existing drivers and turning them into active Sidecar drivers.
- Promote the Sidecar brand - you are the first point of contact with a potential driver.
Your Experience
- Bachelor's degree or equivalent.
- Experience in sales, marketing, retail, or customer service a plus.
- Perfect opportunity for recent graduates.
Skills and requirements
- High energy and an outgoing, social personality
- You love talking to people and being on the phone
- Record of innovative problem-solving and drive
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to multi-task and work quickly in a fast-paced environment
- Proficient with computers and smartphones
- Experience in Salesforce or CRM tools is a plus
- Able to work weekends
- Desire to work in a startup environment
- Articulate & personable with great communication skills
- Works well under pressure and tight deadlines
Compensation & Perks:
- Full-time salary negotiable based on experience;
- Stock options in a company pioneering an industry;
- Health, dental and vision coverage;
- Unlimited vacation policy;
- Regular events, happy hours and lunch;
(and of course,) Sidecar credits galore.
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