Senior Analyst
2 months ago
At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Lyft’s Partners Analytics team is responsible for enabling end-to-end reporting and insights around our Partnerships & Media Organization at Lyft. We partner closely with our Lyft Business, Healthcare, and Media stakeholders to empower leaders at all levels of the organization to make data-driven decisions aimed at creating a seamless experience for Lyft’s growing network of Partnerships.
As a Senior Analyst on the Partners Analytics team, you’ll partner directly with cross-functional stakeholders on the Product, Data Science, and Business Development teams to size opportunities, design dashboards, and improve data integrity on our Business Platform & Admin products. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions in partnership Product Managers and Business Directors. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams. Additionally, someone with robust technical knowledge and deep business understanding who is eager to help drive our Partners Organization forward.
Responsibilities
Lead analytic support for the Platform & Admin products and act as strategic thought partner for cross-functional Product and Business stakeholders to influence business strategy.
Leverage SQL to quickly and accurately size business and product opportunities to help inform Product Managers of the highest impact initiatives / problems impacting our Partner customers.
Define the metrics used to measure the success of strategic initiatives and health of our business platform; build dashboards to track metrics over time.
Partner with Data Engineering & Data Science teams to ensure we capture the data needed to understand & measure business performance and consult on data infrastructure strategy.
In partnership with Data Science, help design A/B tests and execute product experiments to evaluate the impact of new features and operational improvements.
Work closely with cross-functional partners to deliver data-driven insights and actionable recommendations for continuously improving the customer experience
Monitor and diagnose KPI performance and present findings to senior leadership.
Experience & Skills
5+ years experience in Business Insights, Product Analytics, or Strategic analytics roles in a technology company, or an equivalent analytical role in a high growth startup
1-2+ years experience working directly with Product Managers and/or Business Directors to refine problem statements, size opportunities, and synthesize complex sales & business process
Strong proficiency in SQL and Google Sheets (Python is a plus) with ability to independently break down large datasets and synthesize inputs from multiple sources
Direct experience building robust dashboards using data visualization tools such Tableau in support of a matrixed sales and partnership organization
Ability to translate unstructured business problems into clearly defined requirements
Strong problem-solving and analytical skills with the ability to transition between detailed data and high-level business problems
Familiarity with both advanced statistical methodologies and relational database concepts; modeling, experimentation, and ETL experience a plus
Exceptional communication (listening, written, and oral) skills with the ability to present findings & recommendations targeted to the audience in question
Demonstrates a process improvement mindset by creating systems, documentation & tools in order to drive long-term positive change
Strong interpersonal skills, with the ability to build relationships and trust across functions and work collaboratively
Knowledge & experience with Marketing, Salesforce data systems, & data infrastructure is a plus
Resourceful and able to work autonomously and with minimal direct supervision
4 year degree required
Advanced degree in data analytics, business analytics or similar being nice to have
Alignment with Lyft’s
Guide to Making it Happen
Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the San Francisco area is $114,000
- $142,500. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
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