Customer Service Representative

4 months ago

Williston, United States American State Bank and Trust Company Full time

MAJOR FUNCTION:

Perform a variety of duties to provide existing, potential and new customers with efficient and accurate services. Promote retail products and cross-sell all additional bank services for each customer's individual needs.

RESPONSIBILITIES:

  1. Maintain good customer relations. Tactfulness and confidentiality with customer and employee information required.
  2. To promote and sell ALL bank products.
  3. Handle telephone, walk-in and email inquiries from customers and bank personnel. This includes but is not limited to assisting customer(s) with inquiries, research, disputes or complaints.
  4. Be knowledgeable in and capable of assisting customers with Regulation E disputes as they relate to debit cards.
  5. Responsible for checking accounts, savings accounts, certificate of deposit accounts, HSAs, check and ATM cards, check orders, gift and travel cards, custodial IRA accounts, lost indemnity bonds, international drafts, and products included in our Internet Banking Services Agreement
  6. Perform all teller functions with a high degree of accuracy.
  7. Responsible for the ordering and bookkeeping of all promotional currency products sold at the bank.
  8. Responsible for working with customers on CDARS, ICS, & DDM requests.
  9. Be knowledgeable in the works of Synergy to assist in scanning, reviewing, filing, storing and destruction of customer service documents.
  10. Perform routine maintenance changes on account records that may include address changes, phone numbers, account status, etc.
  11. Be knowledgeable and understand the banking regulator and legal requirements to ensure adherence to, and completion of, all necessary processes and documentation.
  12. Provide back-up relief for ASBT Visa Credit Card Payments.
  13. Relieve receptionist desk as needed.
  14. Assist Customer Service and Sales Officer when needed.
  15. Staff is required to be flexible with their weekly hours due to workflow and other unique situations that may arise.
  16. Complete all initial and annual training requirements as outlined by ASBT
  17. Perform all other duties as assigned.
QUALIFICATIONS:
  1. Possess general knowledge of the financial industry or a compensating educational degree.
  2. Excellent communication skills. Will have extensive contact with customers and the public. Must conduct relationships in a manner that will enhance the overall marketing effort of the bank.
  3. Employee must be highly self-motivated and have good sales skills.
SPECIAL REQUIREMENTS:
  1. Confidentiality and tactfulness in dealing with bank and customer information is mandatory.
  2. Ability to conduct relationships with co-workers, customers, the community and the overall public in a manner which will enhance the bank's image and comprehensive marketing effort.
  3. Will be called upon from time to time to participate with community organizations and projects.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is required to stand and walk. Specific vision abilities required by this job include close vision and ability to adjust focus. Some research may be involved which would require the employee to be mobile to access copy machines and various files located throughout the bank.

EOE AA M/F/Vet/Disability Member FDIC

  • Customer Service Representative

    2 months ago

    Williston, United States Circle K Full time

    Circle K - 4835 West St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    6 months ago

    Williston, United States U-Haul Full time

    Location: 5127 2nd Ave W, Williston, North Dakota 58801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 month ago

    Williston, United States Enterprise Mobility Inc Full time

    Overview Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Williston Airport (XWA)! Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion...

  • Customer Service Representative

    4 months ago

    Williston, United States Enterprise Mobility Inc Full time

    Overview Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Williston Airport (XWA)! Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion...

  • Customer Service Representative

    6 months ago

    Williston, United States Community Bank System Full time

    Overview: At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail...

  • Customer Service Representative

    15 hours ago

    Williston, United States American State Bank and Trust Company Full time

    MAJOR FUNCTION: Perform a variety of duties to provide existing, potential and new customers with efficient and accurate services. Promote retail products and cross-sell all additional bank services for each customer's individual needs. RESPONSIBILITIES:Maintain good customer relations. Tactfulness and confidentiality with customer and employee information...

  • Customer Service Representative

    7 days ago

    Williston, North Dakota, United States Dakota Supply Group Full time

    We are seeking a highly skilled Customer Service Representative to join our team in Williston, ND.Job OverviewIn this full-time, hourly position, you will be responsible for assisting customers at the City Desk with order placement and fulfillment. You will also assist in all aspects of warehouse duties as needed.About DSGAt Dakota Supply Group, we are...

  • Customer Service Representative

    2 months ago

    Williston, United States Domino's Pizza LLC Full time

    Customer Service Representative (CSR) Location: 201 Cornerstone Dr. Williston VT 05495Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Daily Routine: ...

  • Customer Service Representative

    5 months ago

    Williston, United States U-Haul Full time

    Location: 5010 Williston Rd, Williston, Vermont 05495 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 week ago

    Williston, Florida, United States NATIONS BEST HOLDINGS LLC Full time

    We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives - Sales Floor Associates at Nations Best Holdings LLC in Williston, Florida.About the RoleThis is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer...

  • Customer Service Representative

    1 week ago

    Williston, Florida, United States Las Vegas Petroleum Full time

    Las Vegas Petroleum operates a network of gas stations, convenience stores, and travel centers across Nevada, Arizona, Colorado, and Kansas.About the RoleWe are seeking a friendly and dependable Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service, processing transactions, and...

  • Customer Service Representative with Financial Transactions Expertise

    1 week ago

    Williston, Vermont, United States Community Bank System Full time

    About UsAt Community Bank System, Inc., we are dedicated to delivering exceptional financial services and products to our customers. Our retail division operates over 230 facilities across the region, offering a wide range of banking, investment, and insurance solutions.We believe in investing in our employees' growth and well-being, providing competitive...

  • Client Services Representative

    6 days ago

    Williston, Vermont, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated Client Services Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.

  • Customer Service Associate

    1 week ago

    Williston, Vermont, United States Sandri Energy, LLC Full time

    Job Title: Full-Time Cashier/Customer Service RepresentativeWe are seeking a dedicated and friendly Full-Time Cashier/Customer Service Representative to join our team at Sandri Energy in Williston, VT.Key Responsibilities:Provide exceptional customer service by assisting customers with purchases, handling transactions, and answering any questions they may...

  • Financial Services Representative

    1 week ago

    Williston, Florida, United States EastRise Federal Credit Union Full time

    EastRise Federal Credit Union is seeking a highly skilled and motivated Financial Services Representative to join our team at the Harvest Lane branch in Williston. As a key member of our staff, you will be responsible for providing exceptional service to members and ensuring seamless transactions.Job SummaryThe Financial Services Representative provides...

  • Enterprise Customer Service Agent

    1 week ago

    Williston, North Dakota, United States Enterprise Full time

    Looking to launch a successful career in customer service? Consider a role with Enterprise, where you'll have the opportunity to make a real impact on our customers' lives. As an Enterprise Customer Service Representative, you'll be responsible for providing top-notch service to our clients, handling incoming calls and managing outgoing calls for callback...

  • Guest Services Representative

    1 week ago

    Williston, North Dakota, United States Lexima Full time

    Job DescriptionWe are seeking a highly skilled Guest Services Representative to join our team at Lexima.This role is responsible for providing exceptional customer service to our guests, ensuring that they have an outstanding experience during their stay.Key ResponsibilitiesHandle guest check-ins and check-outs efficiently, including room reservations,...

  • Customer Service Ambassador

    1 month ago

    Williston, North Dakota, United States Wal-Mart Stores , Inc. Full time

    As a key member of our store team, you will play a vital role in creating a positive experience for our customers. Your exceptional customer service skills will make a lasting impression, ensuring our customers feel valued and appreciated. You will be the first and last point of contact for many customers, making your friendly demeanor and welcoming attitude...

  • Customer Service Associate

    3 months ago

    Williston, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 727 W.NOBLE AVENUE [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Raymond James Financial Services Customer Service Specialist

    3 months ago

    Williston, United States American State Bank and Trust Company Full time

    Job Type Full-time Description MAJOR FUNCTION:Proactively support financial advisors and assist with efficient and high-quality client service. Coordinate and perform a range of support and operational responsibilities.RESPONSIBILITES: Assist financial advisors with client service, ad hoc requests and marketing efforts Prepare reports by performing basic...