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Clinical Services, Client Services Associate

2 months ago

Phoenix, United States Castle Biosciences Inc Full time

You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle

Castle Biosciences Inc. is growing, and we are looking to hire a full-time Clinical Services, Client Services Associate working from our Phoenix, AZ office location, with a preferred start date of October 16, 2024.

We are in search of someone who strives for excellence in their work with a positive, can-do attitude If this sounds like the right opportunity for you in the essential biotech field, consider applying today Learn more at

EXCEPTIONAL BENEFIT PACKAGE

Excellent Annual Salary + Achievable Annual Bonus Potential 20% Of Salary + 20 Accrued PTO Days Annually + 10 Paid Holidays

401K With A 100% Company Match Of Up To 6% Of Your Allowable Contribution, And No Waiting Period

4 Health Care Plan Options, With Very Low Premium Cost + Company HSA Contribution With HDHP Option + Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Clinical Services, Client Services Associate

In this role, you will provide essential administrative and secretarial support for the Clinical Services Department. Your responsibilities will include coordinating outgoing supply and kit orders, managing inventory, handling inbound faxed documents, and working on special projects. You will evaluate the needs of both internal and external clients to ensure high-quality customer service. This involves routine correspondence, following up on tissue requests, and managing outstanding test orders. You will interact with a diverse group of important external callers and internal contacts across all levels of the organization. Adhering to and ensuring compliance with the company's policies and standard operating procedures is crucial. Additionally, you will support those to whom the position reports, facilitate the tissue acquisition process by engaging with outside laboratories as necessary, manage customer supply needs to ensure timely fulfillment of all requirements, and assist office staff and executives with general operational tasks.

EDUCATION/EXPERIENCE

  • Minimum Requirements
    • High school diploma or GED equivalent required, or equivalent work experience.
    • One year of administrative experience.
    • Actively displays characteristics that support the mission, vision, and values of Castle Biosciences.
*Please see the attached job description for additional roles, responsibilities, and requirements.

SCHEDULE
  • M-F, in-office, 7:30 AM to 4:00 PM (MST).

READY TO JOIN OUR BIOTECH TEAM?

We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that this would be the right position for you, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

If you are interested in making a difference in the lives of patients while doing something that inspires you, Castle may be the right place for you. Castle Biosciences was ranked #188 by the Financial Times in 2023 as one of Americas' Fastest-Growing Companies.

Castle Biosciences is an Equal Opportunity Employer/Veterans/Disabled.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veterans' status and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail .

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

** No third-party recruiters, please