Client Service Associate/Teller

1 day ago


Phoenix, Arizona, United States BankTalent HQ Full time
Job Title: Client Service Associate/Teller

We are seeking a highly skilled and customer-focused Client Service Associate/Teller to join our team at BankTalent HQ. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Process debit and credit transactions accurately and efficiently, maintaining a high level of balancing and record-keeping.
  • Identify and address client needs by providing a range of services, including account opening, counter checks, account maintenance, and loan payments.
  • Resolve client issues through direct action or referral to alternative resources.
  • Maximize cross-selling opportunities by exploring client needs and providing tailored solutions.
Requirements:
  • High School Diploma or equivalent and relevant experience in cashiering, customer service, or a related field.
  • Basic knowledge of math, cashiering, balancing, debits, credits, and bank products.
  • Excellent balancing and customer service skills, with the ability to work a flexible schedule.
  • Ability to cross-sell bank products based on client needs.
Benefits:
  • Competitive compensation package, including medical, dental, and vision insurance, starting on day one.
  • Life and disability insurance, paid parental leave, and adoption assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
  • Paid training, paid time off (PTO), and 11 paid federal holidays.
  • 401(k) plan with company match, profit sharing, and competitive compensation in line with work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees.


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