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Field Service Engineer
2 months ago
FIELD SERVICE ENGINEER:
Field Service Engineer is responsible for on-site service, repair or troubleshooting of state of the art automated and robotic measurement systems. Experience with any type of robotic Instrumentation desired.
MAIN RESPONSIBILITIES:
On-site customer installation, field service support, remote technical support, hardware and software configuration, troubleshooting, and maintenance support for all products.
Ensure repaired systems meet operating specifications, ensuring QA procedures and documentation.
Communicate design enhancements and improvements for research and implementation.
Read and interpret schematics and electrical diagrams through to the component level.
Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.
Extensive component level troubleshooting. Proficient with test equipment.
Document and provide reports of parts, service or repairs.
Complete billing or warranty documentation as needed.
QUALIFICATIONS:
Formal electronics training through trade school, university or MILITARY technical schools.
Excellent written and verbal communication skills.
Be willing to travel
Experience with current Personal Computer Windows Operation System (OS) software installation and configuration.
Must be self-motivated and a self-starter, able to work with minimal supervision.
Ability to approach problems with a sense of ownership, enthusiasm and innovation with strong client service attitude.
Ability to work on complex learning and development problems as well as teach highly technical information is essential.
Ability to interface with people at all levels.
TRAINING & EDUCATION :
Military technical training in Electronics or other related field. Military training in the following fields desired; Avionics, Electronics, Fire Control, Nuclear, Computer/IT, Electrical/Electrician. Schools from the Navy, Marines, Air Force, Army, Coast Guard preferred
Prefer candidates with the following Military accomplishments:
Proven top performer such as Meritorious Promotions, NCO of the quarter/year or any other Command recognition or awards for superior performance
Progression in career, promoted ahead of peers
On-going or advanced education
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