Field Service Engineer 81232
3 weeks ago
- Primarily service medical imaging equipment focused within primary hospital networks and our partners.
- Service medical imaging equipment for parts and service accounts for local area/region as needed.
- To assure that imaging systems are fully calibrated and functioning to OEM performance levels.
- To assure the needs of customers are being met and the system is operating based upon their needs.
- To move the company forward in engineering competency.
- To represent the company in a manner that shows the user, confidence, knowledge, and courtesy.
- Evaluate the equipment, troubleshoot and complete PMs, installations and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.
- Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
- Continual expansion of knowledge base in the repair and installation of equipment.
- Provide advanced-level diagnosis and repair of imaging systems.
- Support management through project feedback and communication of issues and opportunities.
- Be available to handle technical issues and questions.
- Document processes created and educate end users.
- Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
- This position will primarily involve serving customer sites in a specific hospital network or defined area/region; flexibility to travel as required, up to 70%.
- Other duties as assigned.
- B.S. degree in Engineering or equivalent preferred.
- 3-7 years’ experience in medical imaging engineering or equivalent preferred.
- Hologic- Mammography?experience preferred.
- Min. 2+ years& General X-ray& experience preferred.
- Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.
- Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
- Ability to work on concurrent projects and ensure timelines are met.
- Capable of building positive working relationships with team members, customers and vendors.
- Ability to be flexible and resolve situations with confidence and mature leadership.
- Solution-oriented professional who treats others with dignity and respect.
- Team player who will foster communication among teams and share success.
- Hold self to a high standard while ensuring projects are completed on time.
- Experience in delivering and demanding a high level of customer service.
- Thorough knowledge of safety regulations.
- Exceptional written and verbal communication skills including listening.
- Proficient in Excel, Word, Outlook, keyboarding, and internet research.
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