Guest Experience Specialist

2 weeks ago


Alpharetta, United States Marriott International Inc Full time
Job Number 24076595
Job Category Rooms & Guest Services Operations
Location Courtyard Atlanta Alpharetta/Avalon Area, 11700 Amber Park Drive, Alpharetta, Georgia, United States VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, were passionate about better serving the needs of travelers everywhere. Its what inspired us to create the first hotel designed specifically for business travelers, and its why the Courtyard experience today empowers our guests, no matter the purpose of their trip. Were looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Alpharetta, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 11700 Amber Park Drive [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or complaints in a...


  • Alpharetta, United States Jet Management Executives Full time

    Job DescriptionJob DescriptionAre you someone who is looking for a new opportunity? Something with more of a challenge and growth opportunity?Jet Management is looking for an ambitious, driven individual to take on our Wireless Customer Experience & Sales Specialist Role. We will provide hands-on training for the right candidate as well as the opportunity to...


  • Alpharetta, United States Agilysys Full time

    Agilysys provides industry-leading modern cloud-native solutions for Hospitality. Agilysys helps properties optimize Return on Experience for both guests and staff so they can achieve High Return Hospitality. Agilysys is the only fully focused hospit Development, Training, Specialist, Hospitality, Technology


  • Alpharetta, United States Topgolf Full time

    Topgolf - 10900 Westside Parkway [Beverage Server / Barback] As a Bartender at Topgolf, you'll: Greet every guest immediately in a friendly and approachable manner; Take pride in preparing and serving drinks according to Topgolf recipes and standards; Suggest premium menu items enhance the Guests experience and maximize sales; Offer food and beverages from...


  • Alpharetta, United States Brinker International Full time

    Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...

  • Specialist I

    6 days ago


    Alpharetta, United States Automatic Data Processing Full time

    ADP is hiring an Implementation Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, t Specialist, Technology, Healthcare, Implementation, Experience, Client


  • Alpharetta, United States Axiom Staffing Full time

    Axiom Staffing is hiring for a Logistics Specialist in the Alpharetta, GA area! Shift: 8 am-5 pm Monday-Friday Pay: $24.00 (based on experience)Location: Alpharetta, GA - Exit 12 off GA 400 Overview: A Logistics Specialist oversees and executes logis Logistics Specialist, Warehouse, Logistics, Specialist, Inventory Control, Transportation, Staffing, Shipping

  • Payroll Specialist

    3 weeks ago


    Alpharetta, United States Thread HCM Full time

    Job DescriptionJob DescriptionThread is a human capital management company which delivers superior personal service and great technology. Our mission to build high-performance, high-culture companies, is not something we just say; it's something we practice. We believe in delivering wow to those we come in contact with and that includes our team. Happy...

  • Inventory Specialist

    1 month ago


    Alpharetta, United States Robert S. Smith, M.D., Inc. Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONINVENTORY SPECIALISTCompany: VIZIA DiagnosticsReporting To: Laboratory ManagerLocation: VIZIA HQ - Alpharetta, GACompany Summary:VIZIA Diagnostics is a stand-alone, surgical pathology laboratory serving clients nationwide. Our team is focused on delivering best-in-class service excellence in diagnostic patient...


  • Alpharetta, United States DiVentures Full time

    Diventures, the owner of SeaVentures and the nation's fastest growing swim and scuba center with locations across six states, is seeking a sales associate. In this role, you'll work with the Store Manager to help efficiently run the store's day-to-day operation and maximize profitability. As importantly, we're seeking an individual that has exceptional...

  • Account Specialist

    1 week ago


    Alpharetta, United States EPIC Insurance Brokers & Consultants Full time

    Job Summary The Account Specialist’s main responsibilities include: Support Broker with providing client service Produce/assist with producing client submissions, proposals, presentations, insurance summaries and reports Coordinate and review billing, invoice materials, and premium finance agreements Create and update account information in shared...

  • Benefits Specialist

    6 days ago


    Alpharetta, United States Jackson Healthcare Full time

    Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes while connecting healthcare professionals to the temporary engagements, contract assignments and...

  • Benefits Specialist

    2 weeks ago


    Alpharetta, United States Jackson Healthcare Full time

    Overview Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract...


  • Alpharetta, United States The Intersect Group Full time

    Job Description: The Intersect Group is hiring for an Cash Applications Specialist to support our client in the Retail industry, located in Alpharetta, GA . This is a direct hire position, hybrid. Responsibilities: Analyze aging reports Maintain customer relationships Work through portals to resolve payments issues Apply high volume of various...

  • Product Specialist

    4 weeks ago


    Alpharetta, United States Wahsega Full time

    Job Title:Product SpecialistJob Summary:Wahsega is a rapidly expanding hardware manufacturing company, experiencing nearly 100% growth annually. We're on the lookout for individuals who are deeply passionate about technology and possess a genuine love for teaching.As a Product Specialist at Wahsega, you'll play a pivotal role in our team's success. Your...

  • Product Specialist

    4 weeks ago


    Alpharetta, United States Wahsega Full time

    Job Title:Product Specialist Job Summary:Wahsega is a rapidly expanding hardware manufacturing company, experiencing nearly 100% growth annually. We're on the lookout for individuals who are deeply passionate about technology and possess a genuine love for teaching.As a Product Specialist at Wahsega, you'll play a pivotal role in our team's success. Your...

  • Benefits Specialist

    2 weeks ago


    Alpharetta, United States Jackson Healthcare Full time

    Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments...

  • Benefits Specialist

    2 weeks ago


    Alpharetta, United States Jackson Healthcare Full time

    Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments...


  • Alpharetta, United States FULGENT THERAPEUTICS LLC Full time

    Job DetailsJob Location CSI Site - Alpharetta, GA Education Level High School DescriptionAbout: CSI Laboratories, a Fulgent Genetics Company is a leading cancer testing and diagnostics laboratory trusted by pathologists, oncologists, and community hospitals throughout the U.S. and the Caribbean. For more than 24 years, our laboratories have employed advanced...


  • Alpharetta, United States Benjamin Douglas Full time

    Job Title: IT Support Specialist IILocation: Alpharetta, Georgia Start: ASAP Salary: Competitve rates The IT Support Specialist II is responsible for all company division location technology equipment and services and their employee's use of technology equipment and services to accomplish the goals of the company most efficiently. This role will ensure the...