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IT Operations Analyst

4 months ago

Battle Creek, United States Kellanova Full time

We have an opening in our Sustainment team as an IT Operations Analyst This critical role will focus on supporting the business in logistics and manufacturing applications. You’ll troubleshoot and solve complex problems with an eye for continuous improvement, making sure our processes are efficient and optimized.  This role works on a hybrid model and can be located in the Chicago, IL or Battle Creek, MI areas.

Join our dynamic, progressive team of IT professionals in an environment where you can learn, grow, and create innovative technology solutions to help our business flourish.  At the heart of the Kellanova Company is technology — a key enabler of how we market, sell, and manufacture our well-known and beloved brands to consumers around the globe. 

A Taste of What You’ll Be Doing

  • Application Support - You’ll participate in 2nd and 3rd level support for global users of Kellanova’s Logistics & Manufacturing Applications. You’ll manage the entire support process working with other IT teams, vendors, and the business.
  • Customer Support – With your adept communication skills, you’ll assist your logistics and manufacturing partners to understand the processes enabled by our IT applications.
  • Solution Focused –Communicating with different groups across the organization, you’ll troubleshoot complex issues by researching, analyzing, and determining appropriate courses.

We’re Looking for Someone With

  • High School Diploma or GED
  • Basic knowledge of business operations and IT processes in the logistics and manufacturing area (for example DLX applications Warehouse Management, Toolbox, Verilogic or Workforce Management)
  • Ability to gather and analyze complex data to drive resolution
  • A history of being a self-starter, innovative and creating success in ambiguous situations
  • Excellent communication skills, proficiency in leading meetings and delivering effective presentations
  • Expert at use of Microsoft Suite programs (Excel, Access)
  • Capacity to continuously learn new IT applications/components

What’s Next


After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our How We Hire page to get insights into our hiring process and more about what we offer.

Need assistance throughout the application or hiring process? Email USA.Recruitment@Kellanova.com.

If you join our team, you’ll be rewarded for the difference you make. Our comprehensive benefits offer you the support you need through your life events, big or small. Visit our benefits page & be sure to ask your recruiter for more specific information.

Get to Know Us

At Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Crunchy Nut, among others.

Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.

Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.

The future is full of flavor at Kellanova.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.