Business Analyst

3 weeks ago


Santa Clara, United States TCWGlobal Full time

Business Analyst (Salesforce CPQ)

W2 Contract 9 Months, Possible Conversion to FTE

Santa Clara, CA (mostly remote, onsite 1x/week)

$60-70/hr

We are seeking a contractor business analyst proficient in Salesforce CPQ, rebate management tools, JIRA, testing methodologies, documentation and project management.

What you'll be doing:

  • Prepare and conduct Unit Testing and User Acceptance Testing scripts
  • Jira story documentation for new requirements and translate them to tech specifications.
  • Document training documentation for rebate system or salesforce.
  • Track project progress and provide status updates by working closely with essential team leaders.
  • Implement and maintain data in SFDC / rebate management system.
  • Conduct adhoc data analysis for process improvements
  • Solve issues reported by global account managers and worldwide sales analyst teams
  • Be a member of the pricing team and support quote-to-cash system ongoing improvements reflecting complex partner business models
  • Facilitate discussions among business owners to understand current problem statements, capture requirements and recommend solutions for automation
  • Proactively handle data maintenance, understand system issues, coordinate testing of systems changes and provide regular post launch support

What we need to see:

  • Bachelor's degree in Business, Economics, Computer Science, Management Information Systems, or related field (or equivalent experience).
  • 5+ years experience working with pricing, quote-to-cash systems and reporting, data analysis and modeling in high tech
  • Knowledge of Salesforce.com CPQ , SAP, Vistex and/or other rebate management systems
  • Track record for implementing process improvements and automation of manual processes
  • Ability to critically analyze situations through a business and a technical lens to come up with solutions for complex problems
  • Self-motivated, passionate about improving sales user experience, enjoys working with business partners, takes initiative working on enhancements
  • Outstanding business aptitude, analytical skills, and a strong inclination for critical thinking

Ways to stand out from the crowd:

  • Prior experience demonstrating knowledge of Salesforce.com CPQ
  • Deals desk/price negotiation expertise
  • Hardware/Software strategic and tactical pricing skills
  • Passion for getting things done in a multifaceted sales and technology environment

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