Patient Access Specialist/Front Office

5 months ago

Greensburg, United States Emerus Full time

About Us:

HIGHLIGHTS: Patient Access Specialist/Front Office

SHIFT: Day Shift (7A-7P)

JOB TYPE: PRN/Casual

FACILITY TYPE: 18 bed Small-Format Hospital (8 ER, 10 Inpatient)

JOB PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE), Paid Employee Referrals FREE Parking

LOCATION: Hempfield: 6321 Route 30, Greensburg, PA 1560

Emerus is the nations first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS and MultiCare. Our state-of-the-art hospitals are fully accredited and provide highly individualized care. From the moment a patient walks through the door, a team of exceptional medical professionals takes charge, treating patients with speed, compassion and expertise. Emerus distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in six of the past seven years. More information is available at www.emerus.com.

Position Overview:

The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.

Essential Job Functions:
  • Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
  • Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
  • Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
  • Provide and obtain signatures on required forms and consents
  • Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
  • Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
  • Obtain insurance authorizations as required by individual insurance plans where applicable
  • Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
  • Scan all registration and clinical documentation into the system and maintain all medical records
  • Assist with coordinating the transfer of patients to other hospitals when necessary
  • Respond to medical record requests from patients, physicians and hospitals
  • Maintain cash drawer according to policies
  • Maintain log of all patients, payments received, transfers and hospital admissions
  • Maintain visitor/vendor log
Other Job Functions:
  • Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
  • Receive deliveries including mail from various carriers and forward to appropriate departments as needed
  • Notify appropriate contact of any malfunctioning equipment or maintenance needs
  • Attend staff meetings or other company sponsored or mandated meetings as required
  • Assist medical staff as needed
  • Perform additional duties as assigned
Basic Qualifications:
  • High School Diploma or GED, required
  • 1 year of patient registration and insurance verification experience in a health care setting, required; 2 years preferred
  • Emergency Department registration experience, strongly preferred
  • Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
  • Basic understanding of medical terminology
  • Excellent customer service
  • Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
  • Position requires fluency in English; written and oral communication

  • Patient Access Specialist/Front Office

    2 months ago

    Greensburg, United States Emerus Full time

    Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility...

  • Front Desk Receptionist

    2 months ago

    Greensburg, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Front Desk Receptionist (Patient Service Representative) in our Greensburg, PA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!Full Time: Monday-Friday; Hours vary betweenMonday 6:30am-5pmTuesday...

  • Front Office Medical Receptionist

    3 weeks ago

    Greensburg, United States New Directions Mental Health Full time

    At New Directions Mental Health, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey,...

  • Front Desk Receptionist

    3 months ago

    Greensburg, United States Forefront Dermatology Full time

    Overview Come join our team! We have an immediate need for a Front Desk Receptionist (Patient Service Representative) in our Greensburg, PA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Full Time: Monday-Friday; Hours vary between Monday 6:30am-5pm ...

  • Front Office Medical Receptionist

    3 weeks ago

    Greensburg, United States New Directions Mental Health Full time

    At New Directions Mental Health, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey,...

  • Patient Access Coordinator

    4 weeks ago

    Greensburg, Pennsylvania, United States Emerus Full time

    About UsWe are Emerus, a leader in small-format hospitals, partnering with respected health systems to provide care in neighborhoods they live. Our innovative hospitals are fully accredited and provide individualized care. We believe in compassionate, comprehensive care for all individuals, regardless of background or circumstances.Position OverviewThis role...

  • Receptionist (Patient Service Representative) - Full Time

    5 months ago

    Greensburg, United States Forefront Dermatology Full time

    Overview: Come join our team! We have an immediate need for a Front Desk Receptionist (Patient Service Representative) in our Greensburg, PA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Full Time: Monday-Friday; Hours vary between Monday 6:30am-5pm...

  • Medical Assistant

    4 weeks ago

    Greensburg, Pennsylvania, United States Adagio Health Full time

    About the RoleWe are seeking a highly skilled Medical Assistant to join our team at Adagio Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesProvide warm welcomes to patients at the front desk, handling phone triage, scheduling appointments, and making a...

  • Cash Office Supervisor

    5 months ago

    Greensburg, United States Shop 'n Save Full time

    As the Cash Office Supervisor, you're like the captain of a cheerful ship, steering the store towards success with a blend of professionalism and a dash of fun. In your hands, the everyday becomes enjoyable, and both employees and customers feel they're part of an exciting, well-run adventure. Your Role in Our Story: 1. Mullah Mastery: As the guardian of...

  • Physician Office LPN

    4 weeks ago

    Greensburg, Pennsylvania, United States Excela Health Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team in the GI Department at Excela Health. As an LPN, you will play a vital role in providing high-quality patient care and contributing to the success of our department.Key ResponsibilitiesDeliver direct and indirect patient care in accordance with the LPN Practice Act, hospital...

  • Medical Assistant

    1 day ago

    Greensburg, Pennsylvania, United States Excela Health Full time

    Job SummaryThe Medical Assistant - Patient Care Specialist plays a vital role in the delivery of high-quality patient care at Excela Health. This dynamic individual will perform a variety of tasks to support the clinical team, including taking vital signs, preparing patients for examinations, and assisting with medical procedures.Key ResponsibilitiesDeliver...

  • RN - Physician Office - GI Specialist

    4 weeks ago

    Greensburg, Pennsylvania, United States Excela Health Full time

    Job SummaryThe Registered Nurse will perform direct patient care activities such as lab tests, treatments, and medication administration under the direction of the physician. The RN will utilize the nursing process to assess patient conditions and direct them to the appropriate level of care using internal and external resources. The role also involves...

  • Dental Assistant

    4 weeks ago

    Greensburg, Pennsylvania, United States Affordable Care Full time

    About the RoleWe are seeking a skilled Dental Assistant to join our team at Affordable Care. As a key member of our dental support team, you will play a vital role in providing quality patient care and supporting our dentists in delivering exceptional services.Key ResponsibilitiesAssist dentists with patient care, including setting up and breaking down...

  • Physician Office LPN

    4 weeks ago

    Greensburg, Pennsylvania, United States Excela Health Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Excela Health. As an LPN, you will be responsible for providing direct patient care activities, such as lab tests, treatments, and medication administration, under the direction of the Nurse Manager, RN Supervisor, RN, and/or physician.Key ResponsibilitiesDelivers direct...

  • Dental Assistant

    4 weeks ago

    Greensburg, Pennsylvania, United States Affordable Dentures & Implants Full time

    About the Role:We are seeking a skilled Dental Assistant to join our team at Affordable Care, LLC. As a key member of our dental support team, you will play a vital role in providing quality patient care and supporting our dentists in delivering exceptional services.Key Responsibilities:Assist with surgeries and take impressions for prostheticsProvide...

  • Data Insights Specialist

    2 weeks ago

    Greensburg, Pennsylvania, United States US Foods Full time

    Job Summary: We are seeking a highly skilled Data Insights Specialist to join our team at US Foods. This role will be responsible for leveraging data to drive business growth and improvement.About the Role: As a Data Insights Specialist, you will work closely with the Area Director, Commercial Support to analyze market and area data, identify trends, and...

  • Audiologist Hearing Aid Specialist Greensburg, PA

    4 weeks ago

    Greensburg, Pennsylvania, United States Nirvana Healthcare Full time

    About the jobAudiologist Hearing Aid SpecialistWe are a Private Audiology Practice seeking a caring and compassionate Audiologist/Hearing Aid Specialist. Our office has a warm and friendly environment, and we treat adult patients. This position can be full-time or part-time.We are open Monday through Friday, 9am to 5pm. No weekends.Pay: $65K-$100K per year,...

  • Administrative Support Specialist

    4 weeks ago

    Greensburg, Pennsylvania, United States ESS Full time

    Administrative Support SpecialistAt ESS, we are seeking an Administrative Support Specialist to provide administrative and other support to ensure the effective and efficient operation of the office or department. This role promotes a safe and orderly environment for students. Responsibilities include:Perform office routines, including answering the phones...

  • Audiology Specialist Greensburg PA

    4 weeks ago

    Greensburg, Pennsylvania, United States Nirvana Healthcare Full time

    About Nirvana HealthcareWe are a Private Audiology Practice dedicated to providing exceptional care to our patients. Our team is passionate about delivering warm and friendly service in a comfortable environment.Job SummaryWe are seeking a caring and compassionate Audiologist / Hearing Aid Specialist to join our team. As a key member of our team, you will be...

  • Medical Policy Pharmacist

    4 weeks ago

    Greensburg, Pennsylvania, United States Giant Eagle Full time

    Job Summary: As a Medical Policy Pharmacist at Giant Eagle, you will play a vital role in ensuring the safe and accurate dispensing of medications to our patients. This position requires a strong understanding of pharmacy policies and procedures, as well as excellent communication skills to build relationships with patients and healthcare professionals.Key...