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Customer Service Representatives

2 months ago

Sanford, United States Del-Air Full time

** Customer Service Representatives - Bilingual (English & Spanish) (Sanford, FL)**

**Job Category****:** Customer Service **Requisition Number****:** CUSTO02719 Showing 1 location **Job Details**

**Description**

****DEL-AIR Heating, Air Conditioning, and Refrigeration, Inc.** is the largest Residential HVAC Company in the United States. We are a rapidly growing industry leader with eight locations serving Central Florida - Clermont, Davenport, Ft. Myers, Jacksonville, Melbourne, Sanford (headquarters), Sarasota, and Tampa.**

We are currently hiring for Customer Service Representatives. This position's primary responsibility is to communicate with clients to determine the need in which they are requesting of the service department for their A/C equipment.

**Qualifications :**

* High school diploma or equivalent required. Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position may be considered.

* **Minimum 1 year of call center/customer service experience.**

* **Must be Bilingual (English & Spanish)**

* Computer literate with expert knowledge in MS Office Suite Word, Excel, PowerPoint; working knowledge of all office equipment.

* Eligible to legally work in the United States.

* Be at least 18 years of age.

* Ability to speak Spanish preferred but not required.

* Successfully complete a background check and drug screen.

* Ability to thrive in a team environment.

**Benefits offered by Del-Air:**

* Employee Stock Ownership Plan (ESOP)

* Opportunities for career growth and advancement

* Competitive wages

* Company Paid Life Insurance

* Company Paid Telehealth Program - MDLIVE

* Medical, Dental, and Vision Plans

* Supplemental Benefit Plans (Disability, Accident, Critical Illness, etc.)

* Paid time off (PTO) / Paid holidays

* 401K Retirement Plan

* Corporate Wellness & Safety Programs

* Referral Incentives

* And more.

****

**We are accepting applications by replying to this job posting. Please submit a resume or detailed description of the job history to be considered for the position.**

*****We are an Equal Opportunity Employer and a Drug-Free Work Place*****

*****Military Friendly Employer*****

**For more information, please visit our .**

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Required**

**1 year:** Minimum years of experience in a call center/ customer service-related position

Must be Bilingual (English & Spanish)

**Licenses & Certifications**