Account Manager I SCFS
4 weeks ago
Account Manager I – Agriculture will support CanadaGAP and Animal Wellness Programs to ensure excellent services to our clients.
Principal Accountabilities
Client-facing role to oversee CanadaGAP certification projects for assigned area
Will serve as the main point of contact for the client in coordinating and executing NSF CanadaGAP certification services and meeting target KPI’s.
Will serve as the main point of contact for the client in coordinating and executing NSF Animal Welfare/Wellness services and meeting target KPI’s
Serve as the client’s primary point of contact for all NSF-related services and activities to ensure customer satisfaction and understanding of standards/regulations, certification decisions, policies and technical requirements.
Manage certification projects for assigned customers for certification of new facilities and maintain certification of existing facilities.
Compile, organize and maintain client certification documentation to justify ongoing compliance for certification and accreditation purposes and proper invoicing including the update of relevant databases.
Meet with clients (phone calls, video calls, in office, at tradeshows, or at their facilities) as needed to ensure ongoing customer satisfaction.
Provides customer education / training on standards, regulations, or audit process.
Minimal travel involved in this role
Required Qualifications
Bachelor’s Degree preferred, or equivalent combination of work experience and education.
Skilled at communicating through various forms such as phone, e-mail, public forums, training/education and executive meetings.
Attention to detail
Exceptional Time Management
Clear written communication skills
NSF Canada and NSF International Strategic Registrations (ISR) Canada Company values diversity in our workplace. We are therefore happy to accommodate any individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005
and the Ontario Human Rights Code, and we will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process,
please inform Human Resources in advance of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Account Manager I SCFS
Work Classification
Hybrid
Job
Account Management
Primary Location
CA-CA-Guelph
Schedule
Full-time
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