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Senior Global Account Manager
4 months ago
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.
It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
Orica USA Inc. has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023.
If interested in joining the Orica team and to be contacted by the Orica Recruiting team, text "New Job" to 52345.
About The Role - 26379 - Senior Global Account Manager
The Senior Global Account Manager provides senior level data insights and analytical support in relation to the management, maintenance, and growth of global customer relationships to attain insights on factors that materially impact Orica's outlook and achieves proactive and mutually beneficial relationships with each of our global customers that is based upon the recognised value contribution. Ensures there are proactive, strategic, and planned customer engagement plans in place to move from a reactive to proactive customer needs identification and ultimately improve customer engagement scores.
We are open to this person sitting anywhere in North America.
What you will be doing
•Supports Global Account Planning and relationship management at a corporate/global level.
•Ensures that there are no "no surprise" decisions by customers.
•Shares best practice and ensures regional/site agreements do not jeopardize the broader global agreements and relationships.
•Understands and anticipates potential competitor plays with global customers and having this effectively factored into Orica's customer engagement strategies, actions, and arrangements.
•Acts as a support role for Market demand planning, competitor analysis, customer portfolio and contracting strategy; customer product need identification, new product development, business development opportunity conversion for New significant accounts which impact at the Global level, updating and maintaining customer records in SAP.
What you will bring
•Minimum 5 years' experience within the mining industry.
•Experience working in a Global company.
•Solid experience with contract negotiations and drafting.
•Proven influencer, able to manage processes across multiple stakeholder groups.
•Experience in implementing process improvement initiatives would be desirable.
•Demonstrated skills associated with building strong vendor &/or customer relationships.
•Financial acumen & budgeting experience.
•Technical &/or functional business system applications required for tasks (e.g. SAP, SF, Concur, analytics/visualisation tools, engineering software, etc.)
Role dimensions
Travel:
