HR Operations Manager

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilts mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HR Operations Support

Job Summary:

Job Summary

The HR Operations Manager will provide strategic and operational management for VUMC HR Data Management and Tuition Benefit functions. This position requires strong attention to detail, excellent communication and problem-solving skills. The ideal candidate demonstrates experienced leadership to direct reports with result driven success. This position is responsible for development and deployment of initiatives and standard processes, and analytics to optimize service levels in daily HR operations and inform sound people business decisions across the organization. In collaboration with HR Leadership Team, this position will assist with the overall strategy and direction for daily HR support of the strategic plan.

Key Responsibilities

Manages employees and operational areas. Leads and develops employees into a highly effective team by setting clear performance objectives and goals, regular and honest feedback, and individualized development plans.
Subject matter expert for Workday HCM employee and contingent worker data managment.
Work closely with HR Operation Teams to identify process gaps, troubleshooting and system/process enhancements.
Conduct regular audits to ensure accurate employee records ensuring data integrity and adherence to VUMC policies.
Performs training for all employee levels to include existing and new business processes.
Identifies opportunities and recommends changes.
Manages employees and operational areas. Leads and develops employees into a highly effective team by setting clear performance objectives and goals, regular and honest feedback, and individualized development plans.
Provides leadership to the HR department as a member of the HR Leadership Team, affecting HR vision, initiatives, programs, services and budget expenditures. Participates on organizational guiding teams and committees, providing leadership and input on behalf of HR.
Responsible for assisting with work and business flow of daily functions.
Ownership of specific programs and processes both as start-ups and ongoing.
Produces and/or analyzes and monitors applicable metrics in order to make appropriate operational business decisions, conducts process-mapping and continuously improves operations.

Job Requirements

3 Years operations and team management experience required.
Workday HCM Experience
Education: Bachelors degree
Experienced and proficient user in Microsoft Outlook, Word, Excel

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.* Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems. * Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.* Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

3 years

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
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