Sr. Desktop Support Tech

2 weeks ago


New York, United States LevelUP HCS Full time

Senior Desktop Support Technician (Onsite/Oregon/3-month contract)

Job Summary: Provides advanced-level application support to employees. Maintains personal computers and related hardware. Assists Network Engineers with installation of software and hardware.

Job Requirements: Two years' relevant technical experience High School Education/GED or equivalent: Preferred Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Licenses/Certifications: Dell certification: Preferred Microsoft Technology Associate (MTA) - Infrastructure and Desktop: Preferred CompTIA Certifications: Preferred

Essential Functions: Performs advanced-level computer system maintenance, repairs, and installations. Monitors and controls computer equipment by operating the central console or an online monitor. Monitors hardware systems using operating systems utilities. Actively identifies problems in the department, reports them to the supervisor, pursues feedback, and actively participates in resolution methods. Analyzes existing methods and develop alternatives to increase operations and production efficiency. Performs other job-related duties as assigned.



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