PT Customer Service Leader

2 months ago

Clinton, United States Food Lion Full time

Address:

USA-SC-Clinton-927 Broad Street South Store Code:

Store 02870 Front End (7238871)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•

Smile

and

provide

prompt,

accurate

and

friendly

service

while

engaging

customers

to

create

a

positive shopping experience •

Greet each customer and uses his or her name whenever possible •

Avoid personal conversations with other associates when customers are present •

Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager •

Maintain knowledge of office

procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar •

Ensure work station and front end area of the store has a neat and clean presentation •

Maintains proper knowledge of all sales associate register functions and Front End accounting services •

Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner •

Ensure the MVP savings center KIOSK is filled with paper and properly working •

Performs the task of sales associate when scheduled or as needed per the surge plan guidelines •

Performs the task of the customer lead as needed

to ensure service standards are maintained •

Maintain alertness and calls for assistance when needed to service customers per service standards •

Is courteous and helpful to other associates •

Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code •

Adhere to all company guidelines, policies and standard practices •

Observe and correct all unsafe conditions that could cause associate or customer accidents •

Notify QA of any cleaning issues or maintenance required on front end •

Successfully complete computer based training (CBT) and training aid courses •

Perform all other duties as assigned

QUALIFICATIONS

•

High school graduate or equivalent preferred •

Effective communication and customer service skills •

Ability and willingness to learn multiple tasks and technical requirements of the job •

Ability to perform the technical requirements of cashier and service center •

Must meet minimum age requirements to perform specific job functions •

Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•

Ability to use computers and other communication systems required to perform job functions •

Perform repetitive hand and arm motions •

Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion •

Pull or push up to 75 lbs. on occasion •

Stand 100% of the time, frequently walking short distances •

Be

able

to

handle

a

variety

of

substances

associated

with

cleaning

and

packaging

materials,

fresh

fruits, vegetables, house plants/flowers and household cleaners •

Use

hands

to

frequently/continuously

handle

currency

(paper

and

coin)

as

well

as

operate

a

variety

of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator •

Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level •

Meet established volume activity standards for the position •

Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time •

Have sufficient visual ability to check ID cards, checks, invoices and other written documents •

BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 373465_external_USA-SC-Clinton #J-18808-Ljbffr

  • PT Customer Service Leader

    1 month ago

    Clinton, United States Food Lion Full time

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...

  • PT Customer Service Leader

    2 months ago

    Clinton, United States Hannaford Supermarkets Full time

    Address: USA-MA-Clinton-333 Brook Street Store Code: Store 08013 Customer Service (7240268) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...

  • PT Customer Service Leader

    4 weeks ago

    Clinton, United States Food Lion Full time

    Address: USA-SC-Clinton-927 Broad Street South Store Code: Store 02870 Front End (7238871) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • PT Customer Service Leader

    1 week ago

    Clinton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 392873_external_USA-SC-Clinton Address: USA-SC-Clinton-927 Broad Street South Store Code: Store 02870 Front End (7238871) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • PT Customer Service Leader

    1 month ago

    Clinton, United States Food Lion Full time

    Address: USA-NC-Clinton-North Blvd Northside Plz Store Code: Store 00114 Front End (7206337) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • FT Customer Service Leader

    1 month ago

    Clinton, United States Food Lion Full time

    Address: USA-SC-Clinton-927 Broad Street South Store Code: Store 02870 Front End (7238871) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To provide...

  • Physical Therapist PT

    2 months ago

    Clinton, United States NHC Full time

    "A different kind of care that ensures you’re surrounded by people who make a difference in your life."Position: Physical Therapist, PTNHC HomeCare Laurens is looking for a Physical Therapist, PT to join our team!The Physical Therapist supervises and participates in the application of physical therapeutic techniques for the rehabilitation of patients with...

  • Physical Therapist PT

    7 days ago

    Clinton, United States NHC Full time

    "A different kind of care that ensures you're surrounded by people who make a difference in your life." Position: Physical Therapist, PTNHC HomeCare Laurens is looking for a Physical Therapist, PT to join our team! The Physical Therapist supervises and participates in the application of physical therapeutic techniques for the rehabilitation of patients with...

  • Customer Service Representative

    7 hours ago

    Clinton, Mississippi, United States Domino's Pizza LLC Full time

    Job Title: Team MemberAt Domino's Pizza LLC, we pride ourselves on being a leader in customer service and community involvement.We are committed to helping our team members grow and develop their skills, so they can be the best version of themselves.We believe in creating a positive and supportive work environment that fosters teamwork and...

  • Customer Service Rep

    1 month ago

    Clinton, United States American Red Cross Full time

    Join the American Red Cross and Be a For for Good If you are committed to changing the world one community at a time, while enjoying great pay and a flexible work schedule, ARC is for you Currently seeking Customer Service Rep applicants responsible to: Answer incoming calls for rescheduling and screening WIC applicants; Contact participants to reschedule...

  • Customer Service Agent

    1 month ago

    Clinton, United States Alaska Airlines Full time

    Whatever makes you fly, Bring It We all have something that is uniquely us. And by joining together, Alaska Airlines is creating an airline people love. Currently inviting Customer Service Agent candidates to apply. In this role, you'll: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding...

  • Automotive Service Operations Leader

    17 hours ago

    Clinton, Iowa, United States NextGen Car Care Full time

    Job OverviewPosition Summary:NextGen Car Care is in search of a skilled and driven Automotive Service Operations Leader to enhance our team.In this pivotal role, you will manage all facets of our service department, ensuring top-tier customer service and satisfaction while optimizing profitability.This is a full-time position, designed for an individual...

  • Customer Service Associate

    13 hours ago

    Clinton, Mississippi, United States Domino's Franchise Full time

    Job OverviewCompany OverviewAt Domino's Franchise, we are dedicated to providing exceptional service in every community we serve. Our mission is to empower our team members to become their best selves, and we believe in the motto: "Less Stress, More Success."Position SummaryAs a Customer Service Associate, you will be the first point of contact for our...

  • Customer Service Supervisor

    6 days ago

    Clinton, North Carolina, United States Food Lion Full time

    Position Overview:As a vital member of our team, the Customer Service Leader is responsible for delivering exceptional service to our customers while upholding the standards set by Food Lion. This role involves collaborating with the Customer Service Manager and Assistant Customer Service Manager to ensure a seamless shopping experience.Key...

  • PT Customer Lead

    2 months ago

    Clinton, United States Food Lion Full time

    Address: USA-NC-Clinton-North Blvd Northside Plz Store Code: Store 00114 Front End (7206337) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To provide...

  • PT Customer Lead

    1 month ago

    Clinton, United States Food Lion Full time

    Address: USA-NC-Clinton-North Blvd Northside Plz Store Code: Store 00114 Front End (7206337) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • PT Customer Lead

    2 weeks ago

    Clinton, United States Food Lion Full time

    Address: USA-NC-Clinton-North Blvd Northside Plz Store Code: Store 00114 Front End (7206337) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • PT Customer Lead

    1 week ago

    Clinton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 320575_external_USA-NC-Clinton Address: USA-NC-Clinton-North Blvd Northside Plz Store Code: Store 00114 Front End (7206337) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • PT Customer Lead

    1 week ago

    Clinton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 320575_external_USA-NC-Clinton Address: USA-NC-Clinton-North Blvd Northside Plz Store Code: Store 00114 Front End (7206337) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • Travel Physical Therapist

    1 month ago

    Clinton, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in Clinton, Arkansas, 72031!Pay Information$1,820 to $3,413 per weekAbout The PositionThis outpatient facility in Clinton, AR is seeking PT assistance 3 days/week, 24-30 hours. Candidates must have outpatient experience in some capacity, and dry needling experience is...