Customer Service Associate
1 week ago
Company Overview
At Domino's Franchise, we are dedicated to providing exceptional service in every community we serve. Our mission is to empower our team members to become their best selves, and we believe in the motto: "Less Stress, More Success."
Position Summary
As a Customer Service Associate, you will be the first point of contact for our customers, playing a crucial role in delivering a positive experience. Your professionalism and friendly demeanor will help create a welcoming atmosphere.
Key Responsibilities
- Engage with customers over the phone, ensuring a pleasant ordering experience.
- Receive comprehensive training on our systems to build confidence in assisting customers.
- Maintain cleanliness and organization within the store for the benefit of both team members and customers.
- Prepare and serve high-quality products consistently.
- Develop skills in time management and multitasking in a fast-paced environment.
- Utilize advanced technology and equipment to enhance service delivery.
- Demonstrate ownership in resolving customer inquiries and issues.
What We Offer
Join a dynamic team that is recognized as a leader in the pizza industry. We provide:
- Comprehensive training programs to ensure your success.
- Flexible working hours and attractive product discounts.
- Opportunities for career advancement through our training college.
- Community engagement through partnerships and charitable initiatives.
- Competitive hourly wages with the potential for variable hours.
- Health benefits including medical, dental, and vision insurance for eligible employees.
- A 401K program for future financial security.
Qualifications
To be considered for this role, candidates should:
- Be at least 16 years old and eager to learn.
- Possess strong communication skills and basic math abilities.
- Exhibit a positive attitude and effective verbal communication.
- Be capable of performing physical tasks, including lifting up to 25 pounds.
All information will be kept confidential in accordance with EEO guidelines.
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