Customer Success Manager
4 weeks ago
Enumerate is looking for a
Customer Success Manager
to grow with our team
Our Customer Success Manager position is meant for a born persuader, someone who succeeds by building strong relationships and problem solving on their customer s behalf. Your enthusiasm, focus on people, and need for challenging, yet rewarding work will help make you the perfect fit for our customer success department.
Our team of customer success managers are described as close knit and supportive, reporting directly to our very involved VP of Customer Success. Salary range is 60-70k, depending on experience. This is a full-time, salaried role with opportunities to work fully remote.
Who will love this job
Someone who wants to be the voice of the customer, navigating internal processes with Product and Support on their behalf
Someone who values independent work processes
Someone who is a born influencer, thriving on presentations and taking the lead on opportunities to add value
You should have
Required:
2+ years of proven experience in a customer success role
Preferred: experience supporting a SaaS product - this will make you a stand out candidate
Preferred: experience with a CRM software (we use Salesforce) and Microsoft Office
Proven ability to buildand maintainrelationships, while working to mitigate churn and drive engagement and renewals
Excellent interpersonal and communication skills, both written and verbal
Demonstrated ability to drive continued value for customers
Willing to travel quarterly for all-hands meetings
Eligible to work in the US without sponsorship
Benefits
Medical insurance
Dental insurance
Vision insurance
401K
Paid time off
Responsibilities
What you ll do
Manage relationships with key stakeholders across priority accounts to drive additional product adoption
Create strategic use cases to inform Product team of customer requests
Identify upsell opportunities to maximize customer growth and avoid churn
Develop strategic cross-suite use cases to educate customers on the full value and drive customers to achieve greater value out of utilizing the entire product suite
Plan, present, and effectively lead executive business reviews with clients to inform them about their ROI through using our software
Requirements
Required: 2 years in customer success position
Experience supporting a SaaS product
Willing to work 8a-5p EDT/EST
Authorized to work in the US without sponsorship
Requisition #clv19igyd6kau0rmjt2ujetjr
#J-18808-Ljbffr
-
Customer Success Manager
2 weeks ago
Clearwater, United States DocuPhase LLC Full timeJob DescriptionJob DescriptionDocuPhase is thrilled to be expanding our Customer Success team! We are seeking experienced and enthusiastic CSMs who are passionate about empowering our customers to maximize the value of DocuPhase solutions. At DocuPhase, a Customer Success Manager's primary responsibilities are fostering strong relationships with our...
-
Customer Success Coordinator
2 weeks ago
Clearwater, United States PODS Full timeJOB SUMMARY Responsible for the day to day management of PODS National and Regional Commercial Customer accounts. As a sales partner and integral support system to the National and Regional Account Sales reps, they are responsible for the day to day management of PODS' largest revenue producing accounts. In addition to managing order logistics, integration...
-
Customer & Property Management Specialist
4 weeks ago
Clearwater, United States Emergency Services Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceHealth insuranceOpportunity for advancementPaid time offVision insurance Our customer care coordinator helps make sure customers have a positive restoration experience with us. As a dedicated point of contact for the customer, they keep the customer updated on the progress and...
-
Customer Meter Coordinator
3 weeks ago
Clearwater, United States Pinellas County FL Full timeCustomer Meter Coordinator Classification Title:Customer Services Analyst, C20 Location: 14 S. Fort Harrison Avenue, Clearwater, FL Are you looking for an opportunity to utilize your experience with SAP billing systems and GIS systems?Look no further, we have the ideal job!! This is high-level problem-solving work managing customer...
-
Full Time Customer Service Representative
4 days ago
Clearwater, United States NCO Enterprise Inc Full timeAre you looking to make a long-lasting impact on the business you work with? Looking for a clear path for advancement? Want to be developed along the way? Good with people? DESCRIPTION: We are looking for a passionate Competitive Customer Service Representative who will partner with and ensure the long-term success of our customers. You will be...
-
Business & Customer Service Section Manager
3 weeks ago
Clearwater, United States Pinellas County FL Full timeWould you like to work for a county well-known for promoting the advancement of water research that benefit the water industry?Pinellas County has the ideal opportunity!! Our vision is to be the standard for public service in America and currently our Utilities department is looking for an outgoing, positive and engaged Customer Services Manager to lead...
-
Entry Level Customer Service Representative
23 hours ago
Clearwater, United States Prospect Promotions Full timeJob DescriptionJob DescriptionProspect Promotions is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service...
-
Customer Services Representative
4 days ago
Clearwater, United States PostcardMania Full timeJob DescriptionJob DescriptionYOUR MISSIONTo “WOW!!” our clients by helping get their marketing campaigns running smoothly. You are the customer’s main point of contact after they purchase their order, all the way until completion. This includes being the liaison point between the customer and our design team, mailing list experts, and our printing and...
-
Account Manager
4 weeks ago
Clearwater, United States Robert Half Full timeThe ideal candidate will be able to appropriately identify the needs of current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Responsibilities:The role...
-
Account Manager
7 days ago
Clearwater, United States Robert Half Full timeThe ideal candidate will be able to appropriately identify the needs of current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Responsibilities:The role...
-
Sales Manager
6 days ago
Clearwater, United States Risus Talent Partners Full timeSALES MANAGERMission of the RoleThe Sales Manager reports to the location VP of Sales to create and sustain a high-performance sales culture and achieve profitable YOY growth, maximize market share, revenue and GP growth. This will be accomplished through a focus on packaging sales, program selling and product/project initiatives to achieve location/region...
-
Sales Manager
6 days ago
Clearwater, United States Risus Talent Partners Full timeSALES MANAGERMission of the RoleThe Sales Manager reports to the location VP of Sales to create and sustain a high-performance sales culture and achieve profitable YOY growth, maximize market share, revenue and GP growth. This will be accomplished through a focus on packaging sales, program selling and product/project initiatives to achieve location/region...
-
Sales Manager
22 hours ago
Clearwater, United States Risus Talent Partners Full timeSALES MANAGERMission of the RoleThe Sales Manager reports to the location VP of Sales to create and sustain a high-performance sales culture and achieve profitable YOY growth, maximize market share, revenue and GP growth. This will be accomplished through a focus on packaging sales, program selling and product/project initiatives to achieve location/region...
-
Sales Manager
3 days ago
Clearwater, United States Milan Laser Full timeAbout Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we use the top of the line laser, and all our treatments are performed by licensed medical professionals. Additionally, we provide our exclusive Unlimited Package™, guaranteeing lifelong results to all of our clients. With...
-
Customer Support Center A...
4 weeks ago
Clearwater, United States LeafedIn Full time**Customer Support Center A...** **Job ID:** 15320 **Company:** Trulieve, INC **Location:** Clearwater, FL 33763 (On Top Of The World area) **Salary:** TBD **Number of Vacancy:** 1 **Employment Type:** Contractor **Posted:** 4 days ago **Deadline:** 01 Jan, 2023 **Job Description:** The Customer Support Center Assistant Manager is responsible for ensuring...
-
Sales Manager
4 days ago
Clearwater, United States Milan Laser Company Full timeAbout Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we use the top of the line laser, and all our treatments are performed by licensed medical professionals. Additionally, we provide our exclusive Unlimited Package™, guaranteeing lifelong results to all of our clients. With...
-
Sales Manager
2 days ago
Clearwater, United States Milan Laser Full timeAbout Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we use the top of the line laser, and all our treatments are performed by licensed medical professionals. Additionally, we provide our exclusive Unlimited Package , guaranteeing lifelong results to all of our clients. With over...
-
Onsite Customer Service
19 hours ago
Clearwater, United States NuVision Auto Glass - Florida Full timeJob DescriptionJob DescriptionFUN ENERGETIC people wanted - Immediate Hire - Customer Service!!Love having a flexible schedule, but also want a dynamic and fun career?Look no further! We are the leading direct Marketing and Promotions company locally. Due to our recent expansion, we have immediate openings for our Face to Face Customer Service position! (No...
-
Onsite Customer Service
1 month ago
Clearwater, United States NuVision Auto Glass - Florida Full timeJob DescriptionJob DescriptionFUN ENERGETIC people wanted - Immediate Hire - Customer Service!!Love having a flexible schedule, but also want a dynamic and fun career?Look no further! We are the leading direct Marketing and Promotions company locally. Due to our recent expansion, we have immediate openings for our Face to Face Customer Service position! (No...
-
Customer Service Rep
7 days ago
Clearwater, United States Crash Champions Full timeChampions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...