Account Manager

4 weeks ago


Clearwater, United States Robert Half Full time

The ideal candidate will be able to appropriately identify the needs of current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities:

The role involves coordinating inspection reports, communicating pass/fail status to account managers, and collaborating on customer quotes and cost analysis. It also includes managing Work Orders, updating the system with accurate quotes and customer records, and providing exceptional customer support, including handling emergency service calls. Additionally, responsibilities entail maintaining documentation and generating reports on inspections, quotes, and services, identifying process improvements, staying updated on industry trends, and fostering a collaborative team environment with inspectors, managers, and technicians.


Qualifications

  • Driven and ready to grow.
  • Comfortable with Microsoft Office

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