Customer Care Representative

5 months ago

Eagle, United States Lennar Mortgage Full time

It's fun to work in a company where people truly BELIEVE in what they are doing

We're committed to bringing passion and customer focus to the business.

Overview

Welcome Home Build your career with Lennar:

As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.

At Lennar, Everythings Included in our homes, and Everyones Included on our team. Our Everyones Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

Lennar's Core Values:

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.

Customer Care Representative Summary:

Interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work.

Qualifications

  • Three (3) to five (5) years residential, customer care or construction field preferred
  • High school diploma or GED preferred
  • Valid and unrestricted drivers license required
  • Maintain regular attendance and punctuality relative to daily work schedule is required
  • Excellent communication skills, verbal and written
  • Strong organizational and interpersonal skills
  • Must be able to deal effectively with confrontational situations and maintain objectivity in public relations
  • Detail-oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines
  • Follow directions from a supervisor
  • Understand and follow work rules and procedures
  • Accept constructive feedback
  • Team player

Physical Requirements:

Requires the ability to work in excess of eight hours per day, to operate a motor vehicle, read plans, climb stairs, climb ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

FLSA Status: Non?Exempt

Life at Lennar

Lennar recognizes our associates are the heart of the companys success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennars policies and applicable plan terms, including:

  • Health Insurance - Medical, Dental & Vision
  • Vacation up to 3 weeks of vacation per year upon hire
  • Holidays, Sick Leave, & Personal Days
  • 401(k) Savings Plan with company match
  • Paid Maternity & Bonding Leave
  • New Hire Referral Bonus Program
  • Home Purchase Discount for Associates
  • Associate Assistance Plan
  • Everyones Included Day
  • Student Debt Repayment Program
  • This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

#LI-LL1

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Responsibilities

  • Pre-walk homesites to provide punchlist for construction to delivery of home to customer; provide quality control of finished product.
  • Conduct homeowner walk-throughs, acquainting homeowner with operation of appliances, heating/cooling systems, maintenance of home, etc.
  • Coordinate with the Construction Department staff and trade partners in the completion of walk-through repairs within 5 days.
  • Schedule and supervise trade partners repairs in homes after delivery to homeowner.
  • Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within 7 days.
  • Provide accurate and timely information to Customer Care Manager on progress and scopes of work.
  • Maintain positive homeowner relations, provide homeowner with knowledgeable, timely and professional service.
  • Evaluate trade partner and product performance; provide ongoing information to Customer Service Manager as it relates to quality of workmanship and materials.
  • Work with Customer Service Manager on special projects as needed.
  • Participate and attend department meetings.
  • Keep accurate service request logs and documentation of all work performed.
  • Perform all other duties as assigned.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

  • Customer Service Representative

    7 days ago

    Eagle, Idaho, United States Domino's Pizza LLC Full time

    **Job Title:** Customer Service RepresentativeAt Domino's, we're always looking for talented individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing exceptional customer service and creating a positive experience for our customers.As a Customer Service Representative at Domino's, your primary...

  • Customer Care Representative ID

    1 month ago

    eagle, United States Lennar Mortgage Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Overview Welcome Home! Build your career with Lennar: As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have...

  • Customer Care Representative ID

    1 month ago

    Eagle, United States Lennar Mortgage Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.OverviewIs this the role you are looking for If so read on for more details, and make sure to apply today.Welcome Home! Build your career with Lennar:As one of the nation’s largest builders, Lennar has built...

  • Customer Care Representative ID

    4 weeks ago

    Eagle, United States Lennar Mortgage Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.OverviewIs this the role you are looking for If so read on for more details, and make sure to apply today.Welcome Home! Build your career with Lennar:As one of the nation’s largest builders, Lennar has built...

  • Customer Service Representative

    7 days ago

    Eagle, Idaho, United States Domino's Pizza Full time

    We're seeking a Customer Service Representative to join our team at Domino's Pizza. This role involves providing top-notch customer service in a fast-paced environment.Key responsibilities include:Providing excellent customer service and resolving issues efficientlyWorking collaboratively with our team to achieve sales goals and drive customer...

  • Sales Associate

    5 months ago

    Eagle, United States Drybar Shops Full time

    Overview: Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Sales Associate / Customer Service...

  • Customer Service Representative

    2 weeks ago

    Eagle, United States Enterprise Holdings Full time

    Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors. Manage outgoing calls for callback mana Customer Service Representative, Customer Service, Representative, County, Regional, Retail, Automotive

  • Customer Service Representative

    1 week ago

    Eagle Pass, Texas, United States PeopleReady Full time

    **Job Overview:**PeopleReady, a leading provider of workforce solutions, is seeking highly motivated Customer Service Representatives to join our team. In this role, you will be responsible for delivering exceptional customer experiences, resolving issues promptly, and providing accurate product information to clients.**About the Role:**This position...

  • Customer Service Representative

    11 hours ago

    Eagle River, Alaska, United States Extreme Heating And Air Inc Full time

    Job Overview:We are seeking an experienced Customer Service Representative to join our team at Extreme Heating and Air Inc. As a key member of our dispatch team, you will play a vital role in ensuring seamless communication with customers and field technicians.The ideal candidate will possess excellent interpersonal skills, be able to multitask efficiently,...

  • Customer Service Representative

    1 month ago

    Eagle, Colorado, United States WELLS FARGO BANK Full time

    About the RoleWells Fargo Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Eagle, CO.Job Summary:Provide exceptional customer service by processing transactions, answering questions, and resolving issues in a timely and professional manner.Work closely with customers to understand their financial needs...

  • Customer Service Representative Specialist

    7 days ago

    Eagle Point, Oregon, United States Domino's Pizza LLC Full time

    Job Title:Customer Service Representative\About the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. The ideal candidate will have excellent communication skills, be customer-focused, and able to work well under pressure.\Key Responsibilities:Provide exceptional customer service by answering product...

  • Customer Service Representative for Donations

    3 weeks ago

    Eagle River, Alaska, United States GreenDrop Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for Donations at GreenDrop in Eagle River, AK.Job OverviewThis role is critical to our success and helps ensure we provide exceptional service to our donors every day. As a Customer Service Representative, you will be...

  • Customer Acquisition Representative

    7 days ago

    Eagle River, Alaska, United States Idaho Leads, LLC Full time

    Job OverviewIdaho Leads, LLC is seeking a skilled Sales Development Representative to join its team. As a key member of the sales department, this individual will be responsible for generating new business opportunities and contributing to the company's growth.The ideal candidate will possess a solid understanding of the sales process and CRM software, as...

  • Customer Service Representative

    3 weeks ago

    Eagle, Colorado, United States Wells Fargo Bank Full time

    About the Job">">Wells Fargo is seeking a talented individual to join our team as a Teller in our Consumer, Small & Business Banking division.">">The Role">">You will be responsible for supporting customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.">Complete operational activities...

  • Customer Service Representative

    2 days ago

    Eagle River, Wisconsin, United States Holiday Companies Full time

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at our gas station in Eagle River, WI.Job Responsibilities:As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, handling money and making change, and maintaining the cleanliness...

  • Customer Sales and Product Support Representative

    3 weeks ago

    Eagle River, Wisconsin, United States Lampert Lumber Full time

    About the RoleWe are seeking a highly skilled Customer Sales and Product Support Representative to join our team at Wisconsin Building Supply. In this role, you will be responsible for assisting with new and existing customer sales, providing product support to outside sales representatives, and delivering exceptional customer service.Key...

  • Cashier and Customer Service Representative

    7 days ago

    Eagle Pass, Texas, United States Burlington Full time

    Are you a people person with a passion for delivering exceptional customer service? Do you enjoy working in a fast-paced environment and taking pride in your work?Burlington is looking for a Seasonal Cashier Associate to join our team. As a cashier and customer service representative, you will play a critical role in creating a positive shopping experience...

  • Customer Service Representative

    7 days ago

    Eagle, Idaho, United States Dollar Tree Full time

    Job Summary">We are looking for a detail-oriented and customer-focused Sales Floor Associate to join our team at Dollar Tree. In this role, you will be responsible for handling sales transactions, maintaining store appearance, and providing excellent customer service. If you have a passion for working in retail and delivering outstanding customer...

  • Temporary Customer Service Representative

    1 month ago

    Eagle Bend, United States Big I Minnesota Full time

    Responsive recruiter Temporary Customer Service RepresentativeJob Description Klein Insurance is seeking an individual who aligns with our core values of being open-minded, hard working, optimistic and a team player while upholding the highest integrity. This position is for our Eagle Bend, Minnesota office location. This role will be a temporary customer...

  • Insurance Customer Service Representative

    4 months ago

    Eagle Grove, United States First State BankTown and Country Full time

    Are you looking for a position where you can learn new skills and grow? At Town & Country Insurance we help YOU advance in your career! Who are we? We are a dynamic growing insurance agency that offers competitive compensation and benefits along with tremendous opportunities for personal and professional growth. The team at Town & Country Insurance is...