Care Management Educator

4 months ago

St Petersburg, United States Bayfront Health Full time

Position Summary:

Assistsin the educational needs assessment and development of an educational plan for the Care Management Department. Develops and implements a robust onboarding plan for new care management team members.

Location: Orlando Health Bayfront Hospital - St. Petersburg, Florida

Responsibilities:

Essential Functions

  • Facilitates Care Management training for operational areas.
  • Collaborates with the Corporate Learning Specialist to create a robust onboarding process for new team members.
  • Assists in standardizes new employee orientation and maintains training materials and competencies.
  • Assists in creating clinical competenciesfor all levels of clinical staff.
  • Assists with Care Management preceptor development.
  • Performs regular audits of Care Management teammember documentation for performance improvement activities and educational purposes.
  • Develops educational programs in collaboration with the Corporate Learning Specialist, clinicians, and Care Management Leadership Team
  • Provides general and specialty education to prepare care management staff to be safe, efficient, and competent.
  • Represents department as point person to organize training requests, schedules, and venues.
  • Demonstrates excellence in presentation skills, capturing audience attention and achieving high engagement from the team.
  • Gathers performance feedback for managers on students achievement during training.
  • Collaborates with Physician Advisors to identify educational opportunities.
  • Collaborates with the Corporate Learning Specialist to ensure new processes are documented for training purposes.
  • Proficient in the use of all Care Management applications
  • Effectively communicates and serves as a subject matter expert on Care Management applications.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Assists the Corporate Learning Specialist with developing new education/information,maintaining the Care Management SharePoint site and other duties of the learning team.
  • Serves as a liaison and informal consultant to other site departmentsregarding educational efforts.
  • Participatesin processimprovement activities as assigned.
  • Always demonstrates a positive attitude and professional appearance.
  • Acts as a resource for team members


Qualifications:

Education/Training

  • Graduate of an approved school of nursing; or,
  • Masters degree from an accredited school of Social Work, Mental Health, or Psychology is required or related field.
  • RN must have experience in utilization management and proficient with InterQual and MCG.

Licensure/Certification

  • Florida RN license required andmaintained current, if graduated from an approved school of nursing.
  • BLS/Healthcare Provider Certification within 90 days of hire.
  • Maintains Florida state (Chapter 491 Florida Statutes) licensure as a Licensed Clinical Social Worker or Licensed Mental Health Counselor if licensed in these fields or obtains licensure within two (2) years of hire

Experience

  • Three (3) years of experience in acute hospital care management, care coordination and utilization management. Effective written and
    verbal communication skills. Excellent presentation skills.

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