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Customer Support Representative

2 months ago


New York, United States QUIKRETE Full time

About the Position: Custom Building Products is seeking a focused Customer Support Representative who will add value and experience to our team. Working from our plant location in Lithia Springs, the CSR will be responsible for handling a variety of customer needs, addressing concerns with empathy, and displaying fact-finding techniques to solve issues. The ideal candidate is someone who loves to help people and can accurately complete their work in a timely manner. We offer competitive compensation and benefits packages; including medical/dental/vision insurance, retirement plans, paid time off, and professional development opportunities. Additionally, we offer up to a $1/hr increase after 90 days of employment. Great candidates for this position will possess these qualifications: At least two years of ACD-equipped call center experience Type 50+ WPM Effective communication skills About the Company: Custom Building Products is a high-volume manufacturer of stone and tile installation and beautification products. Our Company is committed to safely maximizing productivity, profits, and opportunities for employee growth. CBP is dedicated to excellence as the industry leader by supplying our customers with quality, innovative building products. Join our team and contribute to the success of our organization