Member Specialist
4 weeks ago
Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.
At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.
About the Role
Kitsap Credit Union is hiring a full-time Member Specialist to work in-person out of our Harborside location in beautiful Bremerton, WA. This position is responsible for creating member loyalty by providing exceptional service and deepening member relationships by cross-selling all products and services, and demonstrating digital and self-serve options.
Quick Facts
Reports to: Branch Manager
Employment Type: Full-time, hourly, non-exempt, in-person
Salary Range: $25.15 - $37.33 /hr depending on experience
Bonus Target: 5% potential incentive of base pay
Working Hours: Monday-Friday 9AM-5PM
Grade: 7BC
Industry: Banking
What you will do
- Authentically engage members and visitors through asking relevant and meaningful questions, identifying their needs and making appropriate product and service recommendations.Perform daily branch operations, including teller transactions, lending, new accounts and assist members with their financial needs.
- Proactively generate new loan and membership business through branch sales activities, network with local businesses and participate in community events.
- Build market position by locating, developing and closing business relationships.Must have the ability to open Business accounts, referring to Member Business Lending for business lending needs.
- Process loan applications for all consumer lending products as well as Home Equity and Mortgage loans.
- Promote and effectively demonstrate digital, self-service and assisted self-serve options, with continual education as new products and digital services are introduced.
- Act as a lead in absence of branch manager by assisting and directing the workflow, act as a resource for staff and members to answer complex questions and or resolve non-routine problems that may arise. Perform teller cash audits, review and approve transaction exceptions.
Basic Qualifications
- High school diploma or GED
- One year of experience in a financial institution performing teller, new accounts and account maintenance
- One year of consumer lending (personal, Auto and Credit Cards) experience
- Availability during Saturdays and extended business hours
- Must be registered with the Nationwide Mortgage Licensing System (NMLS) within 30 days of hire and comply with the SAFE Act regulations
- Excellent interpersonal communication skills including effective listening, speaking and writing
- An understanding of credit fundamentals and underwriting criteria
- Ability to present, explain and refer products and services
- Proficient in Microsoft Office applications. Learn and maintain strong level of Kitsap Credit Union's core operating systems and self-service technology (iPhones, Androids, etc.)
Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.
Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.
Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.
Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.
What We Offer
Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family's lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:
Careers | Kitsap Credit Union (kitsapcu.org)
- Free onsite parking
- Annual time off and sick time accrued
- 11 Paid holidays
- 1 Personal day
- Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
- Employee Assistance Program
- Choose from a PPO medical plan or a High Deductible with a Health Savings Account
- 3% KCU funded Safe Harbor Contribution to your 401K
- KCU will match up to 2% of your 401K contributions
- All 401K contributions are 100% vested
- Potential annual incentive in all roles within Kitsap Credit Union
- Tuition reimbursement
- 8 hours of paid volunteer time off
- Discounts on KCU's products and services
- Paid Care.com membership
We believe in the power of belonging - it's in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.
We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can't happen without great employees. If this is the kind of organization, you're looking for.
Employment is contingent upon satisfactory credit, background, and reference checks.Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status.
#BRN
-
Member Specialist
2 weeks ago
Bremerton, United States Kitsap Credit Union Full time----Job Description---- About Us Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and...
-
Member Specialist
1 week ago
Bremerton, Washington, United States Kitsap Credit Union Full timeJob Description About Us Kitsap Credit Union is a notforprofit, memberowned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billionasset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of...
-
Vocational Specialist
4 hours ago
Bremerton, United States Skookum Educational Programs Full timeJoin Skookum and make a difference! Skookum is: A national leader in employment of individuals with disabilities and veterans. Comprised of a growing dynamic team of social entrepreneurs. Operating self-sustaining businesses across 13 states and the District of Columbia, with over 1,300 employees. Dedicated to providing incredible customer experience to our...
-
Merchandiser Specialist
2 weeks ago
Bremerton, United States Acosta Full timeMerchandiser Specialist General Information Company: PRE-US Location: BREMERTON, Washington, 98312 Ref #: 69773 Pay Rate: $ Experience/skills and/or location may influence position wage rate Range Minimum: $ Range Maximum: $ Function: Merchandising Employment Duration: Part-time Description and Requirements As a...
-
Technical Support Specialist
1 month ago
Bremerton, United States Central Kitsap School District Full timeTechnical Support Specialist Position Description: Provide in-depth user support for technical issues or questions related to computer hardware, software and related components through our technology Help Desk and on-site visits. Collaborate with team members across department functional groups to maintain infrastructure systems and complete projects. End...
-
Customer Service Specialist
4 days ago
Bremerton, United States Ferrellgas Full timeOverview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you We are...
-
Customer Service Specialist
4 weeks ago
Bremerton, United States Olympic Peninsula Personnel Full timePosition Summary: We are looking for Two Customer Service Specialists. Characteristic Duties and Responsibilities: Responds to requests for information for transit services and programs; assists customers in identifying transit programs to fit their transportation needs; coordinates transportation for large groups attending special events; coordinates...
-
Vocational Specialist FACT Team
1 month ago
Bremerton, United States Kitsap Mental Health Services Full timeDescription Vocational Specialist - FACT Team - Full-time Hiring Range: $24.94 - $30.55 per hour Additional $2.00 per hour worked differential Benefits: Comprehensive and generous health, dental and vision benefits Up to 19 days of PTO, 2 mental health days and 9 paid holidays your first year (pro-rated for part-time) Company paid short-term disability,...
-
Vocational Specialist FACT Team
4 days ago
Bremerton, United States Kitsap Mental Health Services Full timeDescription Vocational Specialist - FACT Team - Full-time Hiring Range: $24.94 - $30.55 per hour Additional $2.00 per hour worked differential Benefits: Comprehensive and generous health, dental and vision benefits Up to 19 days of PTO, 2 mental health days and 9 paid holidays your first year (pro-rated for part-time) Company paid short-term disability,...
-
Youth Peer Specialist
1 month ago
Bremerton, United States Kitsap Mental Health Services (KMHS) Full timeFull-Time Youth Peer Specialist - WISe Team Hiring Range: $20.07 - $24.58 Per Hour WISe Team Members Earn An Additional $2.00/Hour Differential! Benefits: * Comprehensive and generous health, dental, and vision benefits * Up to 19 days of PTO, 2 mental health days, and 9 paid holidays your first year (pro-rated for part-time) * Company-paid short-term...
-
Youth Peer Specialist
3 weeks ago
Bremerton, United States Kitsap Mental Health Services (KMHS) Full timeFull-Time Youth Peer Specialist - WISe Team Hiring Range: $20.07 - $24.58 Per Hour WISe Team Members Earn An Additional $2.00/Hour Differential! Benefits: * Comprehensive and generous health, dental, and vision benefits * Up to 19 days of PTO, 2 mental health days, and 9 paid holidays your first year (pro-rated for part-time) * Company-paid short-term...
-
HR Generalist
4 weeks ago
Bremerton, United States KITSAP TENANT SUPPORT SERVICES, INC. Full timeAbout UsKitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the...
-
Housing Support Specialist Float
3 weeks ago
Bremerton, United States Kitsap Mental Health Services Full timeHousing Support Specialist - Pendleton Place Part-Time 20 hours per week Hiring Range: $24.94 - $30.55 per hour Benefits: * Comprehensive and generous health, dental and vision benefits * Up to 19 days of PTO, 2 mental health days and 9 paid holidays your first year (pro-rated for part-time) * Company paid life insurance, short-term disability, and...
-
Sales Representative Parts Specialist
6 days ago
Bremerton, United States SAFE Boats International Full timeSales Representative Parts Specialist Department: Customer Support GroupReports to: Customer Support Director Location: Bremerton FSLA Status: Non-Exempt Pay: $30.00 - $35.00 DOE JOB SUMMARY: Under the Supervision of the Department Director, the Parts Sales Specialist serves as the primary point of contact for incoming customer communication related to...
-
Youth Co-Occurring Disorder Specialist
1 month ago
Bremerton, United States Kitsap Mental Health Services (KMHS) Full timePathways Youth COD Specialist - Full-Time Hiring Range: $29.58 - $36.97 per hour $3,000 Sign-On Bonus* Benefits: * Comprehensive and generous health, dental and vision benefits * Up to 19 days of PTO, 2 mental health days and 9 paid holidays your first year (pro-rated for part-time) * Company paid short-term disability, long-term disability and life...
-
Youth Co-Occurring Disorder Specialist
3 weeks ago
Bremerton, United States Kitsap Mental Health Services (KMHS) Full timePathways Youth COD Specialist - Full-Time Hiring Range: $29.58 - $36.97 per hour $3,000 Sign-On Bonus* Benefits: * Comprehensive and generous health, dental and vision benefits * Up to 19 days of PTO, 2 mental health days and 9 paid holidays your first year (pro-rated for part-time) * Company paid short-term disability, long-term disability and life...
-
Housing Support Specialist Float
3 weeks ago
Bremerton, United States Kitsap Mental Health Services Full timeDescription Housing Support Specialist - Pendleton Place Part-Time 20 hours per week Hiring Range: $24.94 - $30.55 per hour Benefits: Comprehensive and generous health, dental and vision benefits Up to 19 days of PTO, 2 mental health days and 9 paid holidays your first year (pro-rated for part-time) Company paid life insurance, short-term disability, and...
-
Custodian Specialist
4 weeks ago
Bremerton, United States Kitsap Regional Library Full timeCUSTODIAN SPECIALISTFacilitiesANNOUNCEMENT NUMBER: 0524-35E Kitsap Regional Library is seeking a highly motivated and detail orientated individual to provide superior custodial maintenance services at several Kitsap Regional Library locations. This individual may be asked to work at any of the nine Library locations. This position is responsible for cleaning...
-
Custodian Specialist
3 weeks ago
Bremerton, United States Kitsap Regional Library Full timeCUSTODIAN SPECIALISTFacilitiesANNOUNCEMENT NUMBER: 0524-35E Kitsap Regional Library is seeking a highly motivated and detail orientated individual to provide superior custodial maintenance services at several Kitsap Regional Library locations. This individual may be asked to work at any of the nine Library locations. This position is responsible for cleaning...
-
Custodian Specialist
3 weeks ago
Bremerton, United States Kitsap Regional Library Full timeCUSTODIAN SPECIALISTFacilitiesANNOUNCEMENT NUMBER: 0524-35E Kitsap Regional Library is seeking a highly motivated and detail orientated individual to provide superior custodial maintenance services at several Kitsap Regional Library locations. This individual may be asked to work at any of the nine Library locations. This position is responsible for cleaning...
