Account Manager

3 weeks ago

Southaven, United States WAIGlobal Full time

Join our team as an Account Manager, where you'll drive sales growth, manage key accounts, and build strategic relationships to maximize profitability. If you're a results-driven professional with a passion for exceeding targets and a commitment to operational excellence, apply today to take your career to the next level

POSITION SUMMARY

The individual in this role is responsible for achieving sales and margin targets for assigned accounts. They oversee all aspects of the account base and establish strategic business relationships to maximize growth potential. The Account Manager focuses on increasing sales and market share while maintaining a strong emphasis on margins.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Pursue sales opportunities and drive to fruition through functional areas of the company.
  • Manage sales and margin performance for assigned accounts.
  • Manage pricing for assigned accounts.
  • Work with forecasting and planning team to ensure proper product availability and avoid excess inventory.
  • Complete targeted sales and margin initiatives.
  • Profile potential new accounts.
  • Complete yearly forecast, sales and margins for assigned accounts.
  • Interface with department managers for problem resolution and continuous improvement.
  • Visit customer facilities and attend trade shows when required.
  • Develop an extensive, detailed and thorough working knowledge of each assigned account.
  • Monitors accounts, analyzes lost sales and takes proactive remedial actions.
  • Interface at an advanced level with customer service to ensure service levels.
  • Provide feedback from customer base to management and communicate areas in need of attention, such as service levels, pertinent industry information, market pressures, and others.
  • Develop a thorough in-depth knowledge of the industry, market place, product line and competition.
  • Develop a competent level of understanding and use of all computer programs necessary to perform job duties.
  • Ensures the prompt resolution of customer concerns regarding pricing, deliveries, quality, and warranties.
  • Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development.
  • Undertakes additional responsibilities and tasks as directed by management.
QUALIFICATIONS (Education, Experience, & Skills required)
  • Preferred: Bachelor's degree in Sales, Sales Management or a related field
  • Minimum 5 years of sales experience, preferably after-market.
  • Proficient in Microsoft Office applications such as Excel, Word, and Outlook. BAAN experience preferred.
  • Ability and willingness to travel.
  • Demonstrates the ability to design workflows and procedures, generate innovative solutions, identify and resolve issues promptly, and coordinate projects effectively.
  • Displays proficiency in project management and coordination.
  • Exhibits professional experience working collaboratively in a team environment.
  • Shows the capacity to generate creative solutions.
  • Demonstrates skill in writing routine reports and correspondence.
  • Possesses effective verbal communication skills, with the ability to address groups of customers or employees in an organization.
  • Must possess excellent communication skills, both written and verbal.
  • Demonstrates a high level of accuracy and thoroughness in work.
  • Displays diligence in completing tasks in a timely manner, utilizing effective time management skills.

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