Patient Services Rep- Lakewood NJ

3 weeks ago

Lyndhurst, United States MAKO Medical Full time

The Patient Services Representative I (PSR I) represent the face of our company to patients who come to MAKO, both as part of their health routine or for insights into life-defining health decisions. The PSR I draw quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I have direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate leadership behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Job Accountabilities (Responsibilities)

•Collect specimens according to established procedures. This includes, but not limited to: drug screens, blood samples, processing pathology and cytology samples.

•Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

•Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition

•Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.

•Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.

•Work iLabs for assigned accounts daily to ensure accurate data is provided for billing purposes.

•Provide necessary CIR and PPE Resolution reporting to Director as required and scheduled

•Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.

•Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.

•Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

•Assist with compilation and submission of monthly statistics and data.

•Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.

•Complete training courses and keep up-to-date with the latest phlebotomy techniques.

•Travel to Territory Manager meeting if held off-site or off normal shift.

•Participate on special projects and teams.

•Stay up-to-date on company communications.

Job Requirements

•Ability to provide quality, error free work in a fast-paced environment.

•Ability to work independently with minimal on-site supervision.

•Excellent phlebotomy skills to include pediatric and geriatric.

•Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.

•Committed to all MAKO policies and procedures including company dress code, Employee Health & Safety, and MAKO Everyday Excellence Guiding Principles.

•Must have reliable transportation, valid driver license, and clean driving record, if applicable.

•Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout MAKO; and knowledge of our business.

Physical Requirements

•Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.

•Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.

•Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.

•Position requires travel.

•Extensive use of phone and PC.

•Fine dexterity with hands/steadiness.

•Talking.

•Walking.

•Balancing.

•Bending/kneeling.

•Pushing/pulling.

•Reaching/twisting.

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]

Required Education

•High school diploma or equivalent.

•Medical training: medical assistant or paramedic training preferred.

•Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience

•One year phlebotomy experience preferred.

•Customer service in a retail or service environment preferred.

•Keyboard/data entry experience.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. MAKO is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Service Representative

    1 month ago

    Lyndhurst, United States System One Holdings, LLC Full time

    Customer Service Representative Lyndhurst, NJ $23/Hour 1st Shift Description:Place customer orders and arrange for delivery via customers' preferences. Enter all customer pricing into SAP for invoicing accuracy. Update pricing when project pricing is sent by regional manager. Consolidate orders so that customers receive the best freight charges. ...

  • Patient Services Rep

    1 week ago

    Lyndhurst, United States MAKO Medical Full time

    Description The Patient Services Representative I (PSR I) represent the face of our company to patients who come to MAKO, both as part of their health routine or for insights into life-defining health decisions. The PSR I draw quality blood samples from patients and prepares those specimens for lab testing while following established practices and...

  • Patient Services Rep/ Phlebotomist

    4 months ago

    Lyndhurst, United States MAKO Medical Full time

    •Collect specimens according to established procedures. This includes, but not limited to: drug screens,blood samples, processing pathology and cytology samples.• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.•Responsible for completing all data...

  • Home Health Aide Positions Available in NJ

    2 weeks ago

    Lyndhurst, Ohio, United States Right At Home Full time

    Job Opening: Home Health Aide at Right at HomeLocation: North Arlington and Wood Ridge, NJSchedule: Mondays, Wednesdays, FridaysCompetitive Pay: $15-20 PER HOUR*Payment Frequency: WeeklyPayment Method: Direct DepositBenefits Offered: Medical, Dental, VisionIncentives: Sign On Bonus, Referral BonusPositions Available: Full Time, Part Time, Live-inHigher...

  • Test Administrator

    4 weeks ago

    Lyndhurst, United States Pearson Full time

    Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test...

  • Auto Detailer

    4 months ago

    Lyndhurst, United States Frank's Truck Center Full time

    Job DescriptionJob DescriptionFrank’s Truck Center, located in Lyndhurst, NJ is the premier SUV/truck dealership in the NY/NJ area. We are seeking a FULL TIME Detailer/Car Washer/Porter to support our busy Sales Department.  JOIN A WORLD CLASS TEAM @ Frank's!Frank's Truck Center has been family owned and operated for over 90 years. We are a proud...

  • Home Health Physical Therapist

    1 week ago

    Lyndhurst, New Jersey, United States VNA Health Group Full time

    About the RoleVNA Health Group is seeking a skilled Physical Therapist to join our team in providing high-quality care to patients in their homes.ResponsibilitiesAssess and evaluate patients for physical therapy needs and develop personalized plans of action in collaboration with physicians.Document all changes in patient condition and update care plans...

  • CAR WASHER

    3 months ago

    Lyndhurst, United States Frank's Truck Center Full time

    Job DescriptionJob DescriptionFrank’s Truck Center, located in Lyndhurst, NJ is the premier SUV/truck dealership in the NY/NJ area. We are seeking a FULL TIME Car Washer/Detailer/Porter to support our busy Sales Department.  JOIN A WORLD CLASS TEAM @ Frank's!Frank's Truck Center has been family owned and operated for over 90 years. We are a proud...

  • Occupational Therapist

    6 days ago

    Lyndhurst, New Jersey, United States VNA Health Group Full time

    Job Opportunity: Occupational Therapist in Home HealthVNA Health Group is seeking a skilled Occupational Therapist to provide high-quality care to patients in their homes.Job SummaryWe are looking for a dedicated and compassionate Occupational Therapist to join our team in Essex County. As a member of our team, you will have the opportunity to make a...

  • Home Health Physical Therapist

    6 days ago

    Lyndhurst, New Jersey, United States VNA Health Group Full time

    About the RoleVNA Health Group is seeking a skilled Physical Therapist to provide high-quality care to patients in their homes. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.ResponsibilitiesAssess and evaluate patients for physical therapy needs and develop personalized...

  • Home Health Physical Therapist

    16 hours ago

    Lyndhurst, New Jersey, United States VNA Health Group Full time

    About the RoleVNA Health Group is seeking a skilled Physical Therapist to provide high-quality care to patients in their homes. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.ResponsibilitiesAssess and evaluate patients for physical therapy needs and develop personalized...

  • Diesel Mechanic

    1 week ago

    Lyndhurst, Ohio, United States Pacific Rail Services Full time

    About the RoleWe are seeking an experienced Diesel Mechanic to join our team at Pacific Rail Services in Bergen, NJ. As a key member of our maintenance team, you will be responsible for diagnosing and repairing forklifts, company vehicles, and hostler fleet.ResponsibilitiesDiagnose and repair complex mechanical issues with forklifts, company vehicles, and...

  • Home Health Physical Therapist

    11 hours ago

    Lyndhurst, New Jersey, United States VNA Health Group Full time

    Job Title: Home Health Physical TherapistVNA Health Group is seeking a skilled Physical Therapist to provide high-quality care to patients in their homes.Job Summary:We are looking for a compassionate and experienced Physical Therapist to join our team. As a Physical Therapist with VNA Health Group, you will have the opportunity to work with patients in...

  • Customer Service Representative

    2 months ago

    Lyndhurst, United States The LaSalle Group Full time

    LaSalle Network is looking to hire a Customer Service Representative in Lyndhurst, NJ. The ideal candidate will have 2 years of call center or related office experience along with a High School diploma. The ideal candidate will be a collaborative, organized professional with essential data entry and multi-tasking skills. Customer Service Representative...

  • Customer Service at Lyndhurst Pastry Shop

    4 months ago

    Lyndhurst, United States Paulette Lanzerotti Full time

    Job DescriptionJob DescriptionLyndhurst Pastry Shop in Lyndhurst, NJ is looking for Part Time Customer Service help to join our fast paced business. We are located on 256 Ridge Rd. Our ideal candidate is attentive, ambitious, engaged, self-starter, punctual, and reliableResponsibilitiesGreet customers and make them feel at homeAnswer any questions the...

  • Occupational Therapist

    7 days ago

    Lyndhurst, New Jersey, United States VNA Health Group Full time

    About the RoleVNA Health Group is seeking a skilled Occupational Therapist to provide high-quality care to patients in their homes.Key ResponsibilitiesAssess and evaluate clients for occupational therapy needs and develop personalized plans of action in collaboration with physicians.Document all changes in client condition and update care plans...

  • Home Health Speech Language Therapist

    7 days ago

    Lyndhurst, New Jersey, United States VNA Health Group Full time

    Job DescriptionVNA Health Group is seeking a skilled Speech Language Pathologist to provide high-quality care to patients in their homes or community settings within Essex County, NJ.ResponsibilitiesConduct thorough assessments and evaluations to identify speech and language therapy needs.Develop and implement personalized plans of action in collaboration...

  • Home Health Speech Language Therapist

    4 days ago

    Lyndhurst, Ohio, United States VNA Health Group Full time

    About the RoleVNA Health Group is seeking a skilled Speech Language Pathologist to join our team in providing high-quality care to patients in their homes or community settings within Essex County, NJ.ResponsibilitiesAssess and evaluate clients for speech and language therapy needs, developing and implementing individualized plans of action in collaboration...

  • Home Health Speech Language Therapist

    1 day ago

    Lyndhurst, Ohio, United States VNA Health Group Full time

    About the RoleVNA Health Group is seeking a skilled Speech Language Pathologist to join our team in providing high-quality care to patients in their homes or community settings within Essex County, NJ.ResponsibilitiesAssess and evaluate clients for speech and language therapy needs, developing and implementing individualized plans of action in collaboration...

  • Occupational Therapist

    5 days ago

    Lyndhurst, New Jersey, United States VNA Health Group Full time

    Job SummaryVNA Health Group is seeking a skilled Occupational Therapist to provide high-quality care to patients in their homes.Key ResponsibilitiesAssess and evaluate clients for occupational therapy needs and develop personalized plans of action in collaboration with physicians.Document all changes in client condition and update care plans...