Patient Services Representative

1 month ago


Lyndhurst, New Jersey, United States MAKO Medical Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at MAKO Medical. As a key member of our phlebotomy team, you will be responsible for collecting blood samples from patients and preparing them for lab testing.

Key Responsibilities
  • Collect blood samples from patients using established procedures and protocols.
  • Prepare blood samples for lab testing, including labeling, centrifuging, and splitting.
  • Enter patient registration and test orders into our lab technology system.
  • Collect payments and safeguard assets and credit card information.
  • Perform data entry and processing of specimens, including labeling and freezing.
  • Work with iLabs to ensure accurate data is provided for billing purposes.
  • Provide necessary CIR and PPE Resolution reporting to Director as required.
  • Perform departmental-related clerical duties, including data entry, inventory, and answering phones.
Requirements
  • High school diploma or equivalent.
  • Medical training, such as medical assistant or paramedic training, preferred.
  • Phlebotomy certification preferred, required in California, Nevada, and Washington.
  • One year phlebotomy experience preferred.
  • Customer service experience in a retail or service environment preferred.
  • Keyboard/data entry experience.
Working Conditions

This position requires the ability to lift light to moderately heavy objects, sit or stand for long periods, and perform repetitive tasks with dominant hand. Position also requires travel and extensive use of phone and PC.

MAKO Medical is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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