Sr. Intapp Application Engineer

2 weeks ago


Chicago, United States Request Technology Full time

***We are unable to sponsor as this is a permanent full-time role***

***Hybrid 3 days onsite 2 days remote***

***On call 1-week a month 24/7 and maintenance windows every other Saturday***

A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the companys Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform.

Responsibilities:

  • Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
  • and implement third-party cloud solutions and/or features based on the business needs.
  • on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions.
  • and maintain procedural and configuration documentation for administered systems.
  • position will be instrumental in systems support, and actively managing relationships with various non-IT business departments.
  • and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products.
  • as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope.
  • and deploying application solutions using various cloud platforms and technologies.
  • and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments.
  • and mitigating risks and threats to the cloud, hybrid, and on-premises systems.
  • SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
  • to the Firms IT Service Delivery standards and Change Control processes.
  • and maintain troubleshooting and configuration documentation for administered systems.
  • 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team.

Qualifications

  • Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm.
  • years with Cloud technologies (Azure preferred)
  • with SQL, including stored procedures, functions and triggers is required.
  • with various cloud platforms and services such as AWS, Azure, Google Cloud, etc.
  • Platform Products Walls, Intake, Conflicts, Terms, Workspaces
  • Azure
  • SQL Server
  • SQL Server Reporting Services
  • Active Directory


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