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Community Assistant

2 months ago

Philadelphia, United States Redstone Residential Full time

COMMUNITY ASSISTANT

CLASSIFICATION: Full-time, eligible for benefits

PAY: $16 Per hour

SUMMARY: Redstone Residential seeks Community Assistants who are creative, adaptive, outgoing, and hardworking. This position requires the ability to deliver high-quality customer service and dedication to our residents. Community Assistants (CAs) must possess the skills to cooperate and collaborate as a team. Teamwork is an essential characteristic of community building.

TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

  • We Are Believers
  • We Communicate Authentically with Care
  • We Stay The Course
  • We Drive Performance
RESPONSIBILITIES (Included but not limited to)
  • Help residents with daily needs
  • Notify managers concerning the need for major repairs or additions to building operating
  • "On-call" responsibilities (lock-outs, nightly rounds, etc.)
  • Maintain a working knowledge of all aspects of the community to quickly respond to
    inquiries
  • Keep in communication with residents and team members
  • Abide by company policies and procedures
  • Administrative Front Desk tasks and duties
  • Give property tours to perspective residents
  • Attend meetings and required events
  • Empower other team members and residents by being a positive role model and leader at the community
  • Participate in training as required
QUALIFICATIONS
  • Excellent verbal and written communication
  • Must demonstrate excellent customer service skills
  • Basic computer/Google Apps knowledge
  • Ability to embody the Redstone Culture and Redstone's Core Values every day