Patient Service Representative
1 month ago
Description
Job Schedule: Per DiemStandard Hours: 1
Job Shift: Shift 1
Shift Details: Flexible availability during clinic hours: 7 am-7 pm Mon-Thurs, Fri 7am-430p
Work where every moment matters.
Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.
Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, womens health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes.
Position Description
We are seeking a per diem Patient Service Representative for our Outpatient Rehab clinics in the New Britain Area for flexible coverage during clinic hours: 7 am-7 pm Mon-Thurs, Fri 7am-430p
Must be able to commute to various locations including: New Britain, Bristol, Newington, North Haven, Plainville and Southington
The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience.
Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits.
The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. Provides administrative support to the office staff. Requires understanding of Rehab procedures, and patient history requirements for Rehab procedures.
Responsibilities
Greets and registers arriving patients, completes registration forms and verifies insurance
Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter
Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics
Collects co-payments and office charges as needed and explains office payment billing policies to patients
Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.)
Schedules follow-up appointments and completes the necessary requisition forms and pre-cert exams
Defines and resolves patient/clinician issues/problems, bringing concerns to team lead or manager as necessary
Reconciles billing and co-pays; refers payment and insurance problems to Billing Department
Keeps and maintains inventory of office or clinical supplies; maintains an orderly reception
Provides back-up support to other front desk staff and performs other related duties in support of efficient operations of the site
Collaborates with colleagues throughout the system to improve processes, workflow, outcomes, and patient experience
Qualifications
High school diploma or equivalent required; Associates' or Bachelors degree in a clinical or business field preferred.
1-2 years in medical or healthcare office; knowledge of healthcare terminology, insurance authorization, and benefits.
Proficiency in healthcare terminology and billing practices, experience with obtaining authorization and benefits
Bilingual (highly preferred)
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
-
Patient Service Representative
2 weeks ago
New Britain, United States Summit Health Inc Full timeWe are hiring at Starling Physicians, a Village. MD company! Essential Job functions: Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. Maintains an efficient patient flow through the registrati Patient, Representative, Service, Customer Service, Office Supervisor, Retail, Healthcare
-
New York, New York, United States Catholic Health Service Full timeCustomer Service Representative - Single Business OfficeFacility: CHS Services Department: PFS Category: Administrative / Business Support Schedule: Full Time Shift: Day shift Hours: 8-4Catholic Health is a comprehensive healthcare delivery organization that encompasses some of the most esteemed health and human services agencies in the region. Our system...
-
Rehab Patient Services Representative
2 months ago
New Britain, United States Hartford Healthcare Full timeDescription Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 1 Shift Details: availability from 7am-7pm Mon-Thurs and Frid 7am-430pm Work whereevery moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of...
-
Patient Service Representative #Full Time
3 months ago
New York, United States 61st Street Service Corp Full time** 61st Street Service Corporation** ** Patient Service Representative #Full Time** New York, NY 10032 **The 61st Street Service Corporation** At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive...
-
Patient Service Representative
3 days ago
New York, United States Atlas Search Full timeAn amazing non-profit that provides housing and supportive services to vulnerable communities is seeking a Patient Service Representative for their Manhattan location. The Patient Service Representative is an integral part of the health center team. This position welcomes all clients entering the health center with optimal customer service and ensures...
-
Patient Services Representative
1 month ago
New York, United States Metropolitan Jewish Health System Full timeOur groundbreaking hospice and palliative care programs offer a broad range of facility based services, as well as in the community, to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care. The Patient Representative plays an integral role in improving the patient/family experience while on hospice...
-
Patient Service Representative
2 months ago
New London, United States Midwest Dental Group Full timeX Patient Service Representative Position in New London, CT **Patient Service Representative Position in New London, CT** **Part Time Regular - Posted 6 days ago** **Overview** **WHO WE ARE:** At Mondovi Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and...
-
Patient Service Representative
6 days ago
New York, United States Atlas Search Full timeAn amazing non-profit that provides housing and supportive services to vulnerable communities is seeking a Patient Service Representative for their Manhattan location. The Patient Service Representative is an integral part of the health center team. This position welcomes all clients entering the health center with optimal customer service and ensures...
-
Patient Service Representative
3 months ago
New York, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
3 months ago
New York, United States Midwest Dental Group Full timeX Patient Service Representative Position in Purchase, NY **Patient Service Representative Position in Purchase, NY** **Full Time Regular - Posted 12 days ago** **Overview** **Patient Services Representative** Mondovi Dental is now part of the Smile Brands family! Weve got the ideal job for you at the Mondovi Dental office in Purchase, NY. ...
-
Patient Service Representative
3 months ago
New York, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...
-
Patient Service Representative
2 months ago
New Orleans, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a...
-
Patient Service Representative
3 months ago
New Haven, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable...
-
Customer Service Representative
2 months ago
New Britain, United States DATTCO Full timeRespond to booking requests received via phone, email, web quotations, social media and other channels. Prepare quotations for potential customers and follow up as needed to book business. Create work tickets/itineraries. Maintain contact with custom Customer Service Representative, Customer Service, Representative, Retail, Transportation
-
Patient Service Representative
2 months ago
New York, United States Finger Lakes Community Health Full time**Patient Service Representative** Patient Service Port Byron, New York Department **Patient Service** *Job Summary:* *Please be aware that all staff are required to be vaccinated for COVID-19. Proof of vaccination will be required prior to employment.* *Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All...
-
Patient Services Representative
13 hours ago
New York, New York, United States The Institute for Family Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at The Institute for Family Health. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesGreets and checks in patients,...
-
Patient Services Representative
1 month ago
New York, United States Metropolitan Jewish Health System Full timeOverview: Our groundbreaking hospice and palliative care programs offer a broad range of facility based services, as well as in the community, to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care. Why work for MJHS?: When you work with us you will receive comprehensive and affordable health and financial...
-
Patient Service Representatives
2 weeks ago
New York, United States Bronx Community Health Network Inc Full time $40,000 - $50,000Job DescriptionJob DescriptionDescription:Bronx Community Health NetworkJob DescriptionJob Title: Patient Service RepresentativeSchedule: Monday – Friday 9:00am – 5:30pmSupervisor: Chief Medical OfficerDepartment: Clinical AdministrationJob Type: Full-Time 37.5 hours weeklyFLSA: Non-ExemptSalary: $40k -$50kBronx Community Health Network (BCHN) was...
-
Patient Service Representative
3 days ago
New Port Richey, United States Solaris Health Holdings LLC Full timeDescription:GENERAL SUMMARYThe Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a...
-
Patient Service Representative
2 days ago
New Port Richey, United States Advanced Urology Institute LLC Full timeJob DescriptionJob DescriptionDescription:GENERAL SUMMARYThe Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and...