Night Auditor
1 week ago
Scope:
Accurately balances all hotel income and expenses for 24 hour operating period.
Primary Responsibilities:
•Balances and audits for accuracy room revenue, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues.
•Balances and audits for accuracy all room and tax charges, cashier's reports and guest and house accounts.
•Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
•Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
•Performs all Guest Service Representative Functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys.
•Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
•Provides a professional image at all times through appearance and dress.
•Follows company policies and procedures and may fulfill Manager on Duty shifts
Note: Other duties as assigned by supervisor or management
Skills & Requirements Qualifications
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