Night Auditor- AC Hotel Medford

1 month ago

Medford, United States Colwen Hotels Full time
AC Hotel Medford, a Colwen Hotels property, is seeking a friendly and detail oriented Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

  • Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure
  • Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date
  • Provide exceptional guest service
  • Efficiently manages the operations of the front desk, ensure check in and check out is timely
  • Warmly and professionally welcome all guests
  • Process guest check-in: confirm reservations, assign guest rooms
  • Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency
  • Ensure that all complaints regarding service and/or accommodations are investigated and resolved
  • Maintain knowledge of hotel policies including rates, discounts, special offers and community events
  • Maintain knowledge of upcoming events, local area, and hotel offerings
  • Ensure prompt delivery of billing to guests
  • Ensure accuracy of daily closing reports
  • Process all payment types e.g. charges, cash, checks, debit or credit cards
  • Communicate with Lead Audit team relating to daily closing and issues
  • Discreetly handle confidential guest information
  • Complete end of day balancing, run night audit
  • Ensure lobby and shared areas are neat and orderly
  • Adhere to all Colwen and brand standards
  • Maintain STRICT key controls
  • Perform other related duties as assigned
We've got you covered: Benefits & Perks
  • Medical Insurance with Company-Funded HRA
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Wide-Array of Supplemental Insurance Offerings
  • Paid Time Off Programs
  • Employee Assistance Program
  • 401K Plan - Traditional & Roth Options with Employer Match
  • Hotel Discount Travel Program for Associates & Family
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail
  • Training and Development Programs
  • Career Advancement Opportunities
Requirements:
  • One year of hotel related experience preferred
  • Excellent verbal and written communications skills
  • Strong organizational skills and attention to detail
  • Superior interpersonal and customer service sills, ability to deal with difficult guests
  • Familiarity with local area, ability to provide directions and maps to local attractions and destinations
  • Proficient with Microsoft Office Suite and common computer software programs
  • Ability to learn computer software programs and operate property management system
  • Overnight work schedule required, including weekends, and holidays


Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

  • Hotel Night Auditor

    3 weeks ago

    Medford, United States MEDC: Tribal One Full time

    Compass Hotel by Margaritaville, Medford, Oregon NOW OPEN - THE PACIFIC NORTHWEST WELCOMES MARGARITAVILLE'S NEWEST HOTEL CONCEPT The breathtaking beauty found in the forests and lakes of Oregon and the Rogue Valley provides a perfect backdrop to Margaritaville's newest hotel, Compass by Margaritaville. Medford is the gateway to Oregon's wine country and...

  • Hotel Night Auditor

    3 weeks ago

    Medford, United States MEDC: Tribal One Full time

    Job DescriptionJob DescriptionCompass Hotel by Margaritaville, Medford, Oregon NOW OPEN - THE PACIFIC NORTHWEST WELCOMES MARGARITAVILLE'S NEWEST HOTEL CONCEPTThe breathtaking beauty found in the forests and lakes of Oregon and the Rogue Valley provides a perfect backdrop to Margaritaville's newest hotel, Compass by Margaritaville. Medford is the...

  • Hotel Night Auditor

    3 months ago

    Medford, United States Tribal INC Full time

    **Hotel Night Auditor / Front Desk Agent - Compass by Margaritaville - Medford, OR** * Cedars Hotel I, LLC * Medford, OR, USA * Hourly * Full Time *Health, dental and vision insurance; disability and life insurance; and 401(k) with match; paid time off; and discounted meal programs.* This is a Hotel Night Auditor / Front Desk Agent position with a small...

  • Front Desk Associate- AC Hotel Medford

    1 week ago

    Medford, United States Colwen Hotels Full time

    AC Hotel Medford, a Colwen Hotels property, is seeking a friendly, customer service focused Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related...

  • Front Desk Associate- AC Hotel Medford

    7 days ago

    Medford, United States Colwen Hotels Full time

    AC Hotel Medford, a Colwen Hotels property, is seeking a friendly, customer service focused Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related...

  • Overnight Hotel Auditor

    2 hours ago

    Medford, Oregon, United States Tribal INC Full time

    Overnight Hotel Auditor - Tribal INCCompany Overview: Tribal INC is a dynamic organization dedicated to providing exceptional hospitality experiences. We are seeking a dedicated Overnight Hotel Auditor to join our team.Position Overview: The Overnight Hotel Auditor plays a crucial role in ensuring the smooth operation of our hotel during the night shift....

  • Overnight Hotel Auditor

    1 hour ago

    Medford, Oregon, United States MEDC: Tribal One Full time

    MEDC: Tribal OneExplore a Unique Opportunity in HospitalityAs a vital member of our hotel team, the Night Auditor plays a crucial role in ensuring guest satisfaction and operational excellence during the overnight shift. This position offers a competitive wage of $19.50/hour, based on experience, along with benefits such as employee assistance programs and...

  • Overnight Hotel Auditor

    6 hours ago

    Medford, Oregon, United States MEDC: Tribal One Full time

    MEDC: Tribal OneEXCITING OPPORTUNITY IN HOSPITALITY MANAGEMENTAs a premier establishment, MEDC: Tribal One is seeking a dedicated Hotel Night Auditor to enhance our guest experience and ensure smooth operations during the overnight shift. This role is pivotal in maintaining our commitment to exceptional service and operational excellence.KEY...

  • Travel Occupational Therapist

    4 weeks ago

    Medford, United States ACES Healthcare Staffing Full time

    ACES Healthcare Staffing is actively hiring for the following position: OT-Therapy Rehab in Medford,OR. Job Details/Requirements: Estimated Gross Weekly Pay: $1782 - $1971 Assignment Duration: 13 weeks Shift: Days Weekly Guarantee: 36 Start Date: 08/26/2024 ACES Benefits Weekly pay by direct deposit Highly competitive pay packages Concierge...

  • Travel Physical Therapist

    4 weeks ago

    Medford, United States ACES Healthcare Staffing Full time

    ACES Healthcare Staffing is actively hiring for the following position: PT-Physical Therapist in Medford,OR. Job Details/Requirements: Estimated Gross Weekly Pay: $1782 - $1971 Assignment Duration: 13 weeks Shift: Days Weekly Guarantee: 36 Start Date: 08/26/2024 ACES Benefits Weekly pay by direct deposit Highly competitive pay packages ...

  • CNA/CHHA (Per Diem)

    3 days ago

    Medford, United States Medford Leas Full time

    Description*Weekend Differential*Join our team!Surround yourself with great people, make an impactful difference and become an essential member of our Health Care staff and community. *Must have either a current Certified Nursing Assistant Certification (CNA) or Certified Home Health Aide Certification (CHHA) per state requirements.Days / Evenings /...

  • Room Attendant, Holiday Inn, Medford- WEEKLY PAY

    2 months ago

    Medford, United States MERETE HOTEL MANAGEMENT INC Full time

    Job DetailsJob Location Holiday Inn Express- Medford - Medford, OR Education Level None Salary Range $15.00 - $16.00 Hourly Job Shift Any Job Category Housekeeping Description At Meret, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and...

  • Front Desk Agent, Springhill Suites- Medford- WEEKLY PAY

    1 month ago

    Medford, United States MERETE HOTEL MANAGEMENT INC Full time

    Job DetailsJob Location SpringHill Suites by Marriott - Medford South - Medford, OR Education Level None Salary Range $15.00 - $15.50 Hourly Job Shift Any Job Category Front Desk Hospitality DescriptionSUMMARY Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of...

  • Front Desk Agent, Springhill Suites- Medford- WEEKLY PAY

    4 weeks ago

    Medford, United States MERETE HOTEL MANAGEMENT INC Full time

    Job DetailsJob Location SpringHill Suites by Marriott - Medford Airport - Medford, OR Education Level None Salary Range $15.50 - $16.50 Hourly Job Shift Any Job Category Front Desk Hospitality Description At Meret, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all...

  • Cashier Medford, OR

    2 months ago

    Medford, United States Michaels Stores Full time

    Cashier 9508 Medford, OR page is loaded **Cashier 9508 Medford, OR** **Cashier 9508 Medford, OR** locationsMedford-3475 Crater Lake Hwy time typePart time posted onPosted Today job requisition idR00129658 Store - MEDFORD, OR**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting...

  • Hotel Reception and Audit Specialist

    5 days ago

    Medford, Oregon, United States Tribal INC Full time

    Position: Overnight Hotel Auditor / Front Desk CoordinatorCompany: Tribal INCJob Type: Full TimeCompensation: Competitive hourly wage based on experienceBenefits: Comprehensive health, dental, and vision insurance; life and disability insurance; 401(k) plan with company match; paid time off; and employee meal discounts.Overview: As an Overnight Hotel Auditor...

  • Room Attendant

    3 months ago

    Medford, United States MERETE HOTEL MANAGEMENT INC Full time

    Job DetailsJob Location SpringHill Suites by Marriott - Medford Airport - Medford, OR Education Level None Salary Range $15.50 Hourly Job Shift Any Job Category Housekeeping Description At Meret, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and...

  • Travel Resp Tech

    3 months ago

    Medford, United States Triage Staffing LLC Full time

    Travel Cardiopulmonary: Respiratory Therapy MedfordLocation:         MedfordStart Date:       6/24/2024Shift Details:   12H Nights (12:00 AM-12:00 PM)                         36 hours per weekLength:            13 WEEKS 13 weeksApply for specific facility details.Respiratory Therapist

  • CDL A Dedicated Delivery Driver in Medford, OR

    7 days ago

    Medford, United States Mondel--z Global, LLC Full time

    Mondel--z Global LLC, a leading global snacking company is now hiring a CDL A Dedicated Deliver Driver in Medford, OR . This is a union role with start times between 11:30 pm - 1:00 am. The driver will deliver products, including temperature-controlled foods safely and on time within OR and CA. You will stock your truck with our products, drive to stores and...

  • Hotel Bartender

    2 weeks ago

    Medford, United States Tribal INC Full time

    * Cedars Hotel I, LLC * Medford, OR, USA * Hourly * Full Time *Health, dental and vision insurance; disability and life insurance; and 401(k) with match; paid time off; and discounted meal programs.* This is a Hotel Bartender position with a small company managed by a cohesive team of professionals that is looking to increase our capability. This...