Team Lead

3 weeks ago

Louisville, United States First Source LLC Full time

The Team Lead - Revenue Cycle is responsible in assisting the Department Manager in overseeing the employees who are on-site in a hospital or within an office. This individual will assist the Department Manager with other duties such as evaluating the progress of the Account Resolution Specialists, Customer Service Representatives and/or Early-Out Representatives maintaining employee records, quality assurance, etc.

Responsibilities:

  • Lead, supervise and develop departmental teams
  • Oversee and direct the daily activities of the Receivables staff (onsite and/or office)
  • Coordinate account inventories and report daily/weekly to the Department Manager
  • Prepare and conduct staff training
  • Maintain time and attendance records for staff
  • Problem solve operational issues.
  • Delegation and inspection of workflows.
  • Coordinate and/or assume responsibilities for employees during absenteeism, heavy workloads, etc.

Qualifications:

  • Bachelor's degree or equivalent experience is required
  • Epic systems experience required
  • Supervisory experience is required
  • Experience withmedical claims billing and/or patient accounting processes is required
  • Ability to effectively work and communicate with coworkers, staff and clients
  • Ability to present oneself in a professional and courteous manner at all times
  • Working knowledge of Personal Computers
  • Demonstrate initiative and creativity in fulfilling job responsibilities
  • Excellent written and verbal communication skills
  • Ability to prioritize multiple tasks in a busy work environment
  • Must demonstrate strong leadership abilities

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