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Team Lead-Inbound

4 months ago

Louisville, United States Radial Inc. Full time
Team Lead

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.

Radial, the leader in omnichannel commerce technologies and operations has an exciting opening for a Team Lead.Radial's omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.

Role Summary:

The Warehouse Lead at Radial carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Leads assist the Supervisor in attaining overall department goals. They lead by example and assist the Supervisor and department by effectively planning and organizing workflow, promoting teamwork, training, problem solving and decision making.

Responsibilities:
  • Tasks include planning/organizing work; training associates; assigning and directing work; in partnership with the Supervisor or Manager, addressing issues and resolving problems.
  • Train associates on processes
  • Assist the Supervisor and other internal groups to meet and exceed customer requirements
  • Assist the Supervisor and other Staff to ensure compliance with all company rules, policies and guidelines.
  • Assure the safety and security of associates and inventory
  • Coordinate with other departments on processes and procedures
  • Monitor associate production standards and partner with Supervisor to ensure SOP's are followed
  • Other tasks and deemed necessary to ensure customer compliance, safety, and all company rules, policies and guidelines are met.
Qualifications:
  • 1 year of direct experience in a manufacturing, production, or distribution environment
  • Self-motivated with high sense of urgency, resourceful and adaptability
  • Proven project implementations with demonstrated process improvement, KPI & financial results
  • Solid hands-on experience using wide range of lean/six sigma management tools (value stream mapping, fish bone diagram, pareto diagram, 5S, visual management, Kanban, Standard Work)
  • High School degree or equivalent
Travel:
  • This position is not remote.
  • Travel is not required.

Hours: Monday-Friday 4:30pm to 1:00am. Must be available to work overtime as needed.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailinghroperations@radial.com. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

We were made aware of an employment scam in which a third-party is creating false communications under the Radial name. We want to reiterate that Radial never seeks payment from job applicants and only reaches out from @radial.com email addresses. We are encouraging applicants to apply through our website atRadial Careersfor added security.Access this link to review our privacy notice:Radial, Inc. Privacy Notice for Candidates | Radial